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Compliance Manager – Head of AML & GDPR (Lettings & Property)
About Dwelly
Dwelly — a UK-based, AI-enabled lettings and property management platform — is driving growth through a roll-up strategy, acquiring estate agencies to expand its highly sticky, recurring revenue landlord portfolios. The company combines two core arms:
- Acquiring existing letting agencies, leveraging their established client bases for steady revenue.
- Building high-performance technology to automate tenant management, payments, and post-rental property maintenance, seamlessly integrating AI to streamline brick-and-mortar real estate operations. This transformation typically occurs within two months, enhancing user experiences and operational efficiency.
We are a fast-growing, product-focused company, backed by top-tier investors and led by a team with expertise in real estate, technology, and operations.
Position Summary
We seek an experienced compliance professional to lead and manage day-to-day compliance workstreams under the direction of the General Counsel. This pivotal role requires expertise across anti-money laundering (AML/CTF), data protection (GDPR), regulatory lettings/estate agency compliance, and training. The ideal candidate builds frameworks from the ground up, embeds a strong compliance culture, and collaborates closely with senior leadership, operations, product, and regulations teams to ensure efficient adherence to evolving legal landscapes.
Key responsibilities include:
- Supporting AML regulations as the firm’s Money Laundering Reporting Officer (MLRO), overseeing:
- Customer due diligence (CDD)
- Risk assessments
- Sanctions screening
- Suspicious activity reporting to the NCA (National Crime Agency)
- HMRC registration for the business
- Serving as the Data Protection Officer (DPO), ensuring UK GDPR and Data Protection Act 2018 compliance via:
- Data mapping and records of processing
- Data Protection Impact Assessments (DPIAs)
- Handling subject access requests (SARs) / data subject requests
- Breach response protocols
- Direct interface with the Information Commissioner’s Office (ICO)
- Ensuring adherence to lettings and estate agency regulations, including:
- Client money protection obligations
- Redress scheme membership
- Fee transparency requirements
- Property standards compliance
- Tenancy-related obligations
- Designing and delivering a firm-wide compliance training programme, covering:
- AML procedures
- Data protection principles
- Conduct standards
- Sector-specific lettings compliance
- Embedding compliance culture during acquisitions, assisting with:
- Diligence on target agencies
- Identifying regulatory gaps
- Integration onto Dwelly’s compliance framework
- Drafting and maintaining policy documents, controls, and registers
- Monitoring regulatory horizon-scanning for:
- Evolving legal/regulatory changes impacting lettings, AML, and AI applications
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Requirements & Preferred Background
Must-Have:
✔ A proven track record in compliance within a regulated business (sufficient experience to fulfill MLRO and DPO roles) ✔ A expert knowledge of UK AML/Money Laundering Regulations 2017, with hands-on MLRO experience ✔ Robust UK GDPR and Data Protection Act 2018 expertise, adequate to act as DPO ✔ Flair for commercial collaboration, positioning compliance as a strategic asset rather than a compliance gatekeeper
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High-Preference:
👉 Lettings, estate agency, or property sector compliance experience, including:
- Client money protection
- Redress scheme requirements
- Fee transparency and property standards 👉 Experience designing and implementing compliance training 👉 Relevant professional qualifications (e.g., ICA, ACAMS, data protection certifications) 👉 Background in tech/start-ups or scaling businesses
Nice-To-Have:
🔹 M&A (mergers & acquisitions) and integration assignment support 🔹 Interest in or experience with AI regulation, especially in digital product applications 🔹 Cross-functional experience in legal and operational roles
Compensation & Benefits
- Competitive salary, with potential for equity options based on contribution to integration success
- Location: UK (hybrid-flexible working)
What It’s Like Working at Dwelly
As a Dwell-er, you align with our Core Principles: customer obsession, inventiveness, operational excellence, and long-term thinking.
We tackle one of the world’s most complex problems—improving the residential rental experience for >30% of UK households (>5M in the UK, >50M in EU/US), disrupting an antiquated, inefficient industry with a world-class team.
You’ll thrive here if: ✨ Solutions are prioritized over office politics ✨ You have ambitious goals and high energy ✨ You take ownership of your contributions
By applying, you consent to the use of your personal data for recruitment purposes under UK data protection laws (up to 365 days).
Join us in shaping the future of property management!
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