Confidential
Compliance Officer & MLRO, Payments
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Reporting to: Board of Directors
ROLE OVERVIEW
The Compliance Officer & MLRO will operate as part of the independent second line of defence, supporting the maintenance of the company's Compliance and Financial Crime Frameworks, providing day-to-day regulatory and financial crime oversight, and assisting the Board and Senior Management in meeting the firm's regulatory obligations.
RESPONSIBILITIES
- Perform the responsibilities of MLRO and support the Compliance function, providing independent second line oversight across compliance and financial crime matters, subject to applicable regulatory approval.
- Support the maintenance of the company's Compliance and Financial Crime Frameworks, covering conduct risk, financial promotions, complaints, conflicts of interest, outsourcing, safeguarding, AML/CTF, sanctions, fraud prevention, customer due diligence, transaction monitoring and suspicious activity reporting.
- Maintain and periodically review the company's Business Wide Risk Assessment, ensuring it reflects current products, services, customers, channels and emerging financial crime risks.
- Support regulatory engagement and correspondence, help maintain the company's regulatory authorisation in good standing, and ensure regulatory returns and submissions are accurate and on time.
- Monitor regulatory developments and support the implementation of regulatory change.
- Provide second line oversight of CDD, EDD, transaction monitoring and SAR processes, support compliance monitoring activities and ensure findings are escalated and remediated.
- Receive, assess and determine internal SARs and, where appropriate, authorise external disclosures to the relevant financial intelligence unit, maintaining clear records and rationale.
- Support oversight of sanctions screening, fraud prevention, APP fraud reimbursement, consumer protection, financial promotions, complaints handling and safeguarding, including reconciliation controls and readiness for incoming regulatory changes.
- Assist in maintaining compliance oversight of the wind-down plan, own funds position, operational resilience, conflicts of interest and outsourcing governance.
- Work with Risk, Legal, Finance, Operations and Internal Audit to support governance and controls, and coordinate responses to audit findings and supervisory actions.
- Prepare Compliance, consumer protection and Financial Crime reports, including the annual MLRO Report, for review and Board presentation.
- Support delivery of the Compliance and Financial Crime training programme.
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REQUIREMENTS
- Solid experience in a compliance or financial crime role within a regulated payments, e-money or comparable financial services firm, Payment Institution or comparable financial services firm, with the ability to satisfy regulatory fit and proper requirements for the MLRO designation.
- Good working knowledge of the payments and e-money regulatory framework, including payment services regulation, conduct, consumer protection, financial promotions, safeguarding, outsourcing and operational resilience.
- Sound understanding of financial crime regulation, including AML, CTF, sanctions, fraud prevention, CDD, transaction monitoring, SARs and Business Wide Risk Assessments.
- Hands-on experience with Compliance and Financial Crime Frameworks, Business Wide Risk Assessments, MLRO Reports, regulatory reporting and compliance monitoring.
- Experience supporting regulatory engagement, drafting correspondence and assisting with notifications, submissions and regulatory reviews.
- Strong written and verbal communication skills, with the ability to produce accurate regulatory correspondence, policies and governance documentation.
- Analytical and detail-oriented, with sound judgement and the ability to develop practical solutions under pressure.
- High integrity and professionalism, with the confidence to exercise independent judgement and escalate issues appropriately.
- ICA, ACAMS or equivalent advantageous; degree-level qualification or equivalent experience required; fluency in English essential.
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The successful candidate will join a collaborative, high-performing environment where they will have the opportunity to make a meaningful impact, contribute to strategic initiatives, and support the continued growth of the organisation.
The company’s name, detailed business information, compensation package, and employee benefits will be shared with shortlisted candidates during the next stage of the recruitment process.
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