Job Description

Role Purpose

The role is primarily responsible for providing senior, Group-level second-line Compliance Advisory and Compliance Monitoring support across Crown Agents Bank and relevant Group entities and jurisdictions. The role supports the consistent application of the Group Compliance Risk Management Framework while recognising the legal, regulatory and governance responsibilities of individual entities. It acts as a senior adviser to business and support functions, leads significant risk-based monitoring and thematic assurance activity, provides constructive challenge, assesses regulatory change and helps embed a strong compliance and conduct culture across the Group. Material matters are escalated to the Head of Compliance.

Role Responsibilities

• Provide senior compliance advisory support across relevant Group businesses, legal entities, products, services and jurisdictions, translating applicable requirements into practical, risk-based advice and escalating material matters to the Head of Compliance.
• Lead and deliver complex risk-based compliance monitoring and testing reviews under the Compliance Monitoring Plan (CMP), including cross-entity thematic reviews, documenting findings, agreeing actions and tracking remediation through to closure.
• Identify and report cross-Group themes, emerging risks, control weaknesses and recurring issues arising from advisory work, monitoring, incidents, complaints, regulatory developments and assurance activity.
• Support the maintenance and enhancement of the Group Compliance Risk Management Framework, standards, policies and procedures, promoting consistency while recognising entity-specific legal and regulatory requirements.
• Undertake Group-level regulatory horizon scanning and impact assessment, communicate relevant developments to stakeholders and coordinate the implementation of regulatory change across affected entities where appropriate.
• Interpret FCA and PRA requirements and, working with local or entity stakeholders, assess relevant overseas regulatory requirements affecting the Group’s activities.
• Provide compliance input and constructive challenge for new products, services, client propositions, entry into new jurisdictions and material business change, including participation in new product and significant change governance.
• Review financial promotions, client communications and relevant business documentation within the scope of delegated authority, considering applicable entity and jurisdictional requirements.
• Prepare and enhance Group compliance and conduct management information, including trends, monitoring outcomes, regulatory developments, breaches, issues, remediation progress and emerging risks.
• Support the Head of Compliance with regulatory enquiries, meetings, information requests and other engagement affecting the Group, coordinating accurate input from relevant entities and stakeholders.
• Support oversight and administration of applicable SMCR processes, including Certified Persons, Directory Persons, Fit & Proper attestations, Statements of Responsibilities and Management Responsibilities Map updates.
• Support non-financial regulatory reporting and ensure compliance issues, incidents and breaches are identified, assessed, escalated and resolved in a timely and proportionate manner.
• Design and deliver compliance training and awareness activity across relevant Group entities, tailored to applicable regulation, products, services, risks and local requirements.
• Build effective relationships with senior stakeholders across the Group and collaborate with local/entity Compliance, Risk, Legal, Operations and business teams, acting as a trusted senior point of contact.
• Provide knowledge-sharing, guidance and informal mentoring to less experienced colleagues and lead assigned reviews, projects and workstreams without direct line-management responsibility.
• Maintain awareness of regulatory developments and industry practice affecting regulated banking groups, payments, FX, derivatives, trade finance, conduct risk and other activities relevant to the Group.