Compliance Scheduler

Location: Watford
Salary: £32,548.00
Employment Type: Permanent, 37 hours per week

The Vacancy

Introduction to the role

At Chime Housing, we provide vital services that help people to live better lives. We’re looking for a Compliance Scheduler to join our Gas team and help us keep our homes and communal spaces safe, well maintained and compliant with our statutory and regulatory obligations. You’ll play a key role in coordinating property safety programmes, arranging appointments, maintaining accurate records, and supporting colleagues, contractors and customers to make sure compliance checks are completed on time.

Role purpose

To support the delivery of Chime Housing’s property compliance programmes by scheduling safety inspections, maintaining accurate compliance records, coordinating follow-on actions and helping ensure customers’ homes remain safe and compliant.

What’s the role?

Key Accountabilities:

• Schedule and coordinate statutory and cyclical compliance inspections, servicing and follow-on works across areas such as gas, electrical, fire safety, water hygiene, asbestos and lifts.
• Liaise with customers, colleagues and contractors to arrange appointments, resolve access issues and support a positive customer experience.
• Maintain accurate records across housing, compliance and document management systems, ensuring certificates, reports, notes and updates are uploaded promptly and correctly.
• Monitor work queues, overdue actions and exception reports, escalating risks or non-compliance concerns in a timely way.
• Support the completion of compliance trackers, performance reports and audit information, helping the team demonstrate a clear and accurate compliance position.
• Contribute to continuous improvement by identifying process issues, sharing learning and supporting updates to working practices where needed.