Delaware North
Concessions Manager, Pride Park Stadium
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Overview
Delaware North UK is hiring casual Concessions Managers at Pride Park Stadium in Derby, Derbyshire. As a Concession Manager, you will be managing team members from a range of kiosks, shaping dedication across dynamic and diverse teams, ensuring exceptional guest experiences. In this electric environment, there’s always opportunities to thrive, so if you are the strong, composed leader we are looking for, share your vision for operational excellence with us. Join our valued team and apply today.
What’s in it for me?
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle
- Experience working at major sporting events, including EFL Championship Football matches with home team Derby County FC, as well as a range of exciting meetings and events in 2026
- Help us delight the world by applying today.
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Responsibilities
- Manage, lead, and train dedicated and proud frontline teams, monitoring timeliness and quantities in food preparation, promoting quality goods and exceptional service excellence
- Deliver informative and engaging briefs to all team members within your service area before each event
- Perform opening and closing procedures for assigned area
- Provide prompt and appropriate handling of guest feedback
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
Qualifications
- No degree required
- Experience managing and leading large hospitality teams within hospitality or events
- Knowledge of the Food & Beverage industry, preferably within hospitality and catering environment
- Skills in guest service, communication, attention to detail, analysis, quick thinking, and leadership
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Hourly Minimum Rate
GBP £14.53/Hourly
Work Location
Home to Derby County Football Club, Delaware North has provided a range of hospitality services from concessions to premium dining services, since 2008, at Pride Park Stadium and Derby County Training Ground. With a capacity of 32,956, Pride Park Stadium has hosted incredible matches, conferences, and events, with Delaware North team members ensuring all guests experience excellent service. Delaware North is proud to collaborate and innovate, making history alongside Derby County FC by creating Club DCFC, the first ever fully integrated operations created by a hospitality provider and a football club. We value the powers of connection and working together, and our team members show guests when you shoot, you score; if you share our vision and want to leave lasting impressions on guests, apply today to join our team.
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