Delaware North
Concessions Manager, Wembley Stadium
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Overview
Delaware North UK is hiring casual Concessions Managers at Wembley Stadium in London. As a Concession Manager, you will be managing team members from a range of kiosks, shaping dedication across dynamic and diverse teams, ensuring exceptional guest experiences. There is never a dull moment under the arch, so if you are the strong, composed leader we are looking for, share our vision for operational excellence. Join our valued team at the heart of English sport and entertainment; apply today.
What’s in it for me?
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle
- Experience working at major national and international sporting events and concerts, including England’s National Football teams, Cup Football competitions, Arizona State Sun Devils v Kansas Jayhawks in American College Football, multiple nights of Harry Styles, My Chemical Romance, Luke Combs, Bruno Mars, The Weekend, Bon Jovi, and so much more in 2026
- Help us delight the world by applying today.
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Responsibilities
- Manage, lead, and train dedicated and proud frontline teams, promoting quality goods and elevating exceptional service excellence
- Provide prompt and appropriate handling of guest feedback
- Deliver informative and engaging briefs to all team members within your service area before each event
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
Qualifications
- No degree required
- Experience managing and leading large hospitality teams within hospitality or events
- Knowledge of the Food & Beverage industry, preferably within hospitality and catering environment
- Skills in guest service, communication, attention to detail, quick thinking, and leadership
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Hourly Minimum Rate
GBP £16.86/Hourly
Work Location
Since its opening in 2007, Delaware North have been the proud hospitality provider at the iconic Wembley Stadium, home to England’s National Football Teams. As the UK’s most significant sports and entertainment venue, the buzzing Wembley Stadium has showcased some of the world’s most iconic events, giving Delaware North team members countless opportunities to build outstanding memories with our guests.
From the Lionesses making history in 2022, winning the UEFA Women's Euros with a record crowd for their first European title, to world-class concerts from Adele, Coldplay, Ed Sheeran, Harry Styles, and The Weeknd, there is something for every entertainment enthusiast to enjoy. Wembley Stadium holds historic moments in English entertainment; with a glowing reputation that proceeds itself, working with Delaware North at Wembley gives you first-class access to making spectacular events come to life. With jam-packed events year-round, there will be opportunities to excite everyone; this might not be your only job, but it may be your best!
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