SAVVY RECRUITMENT
Concierge / Account Manager
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Concierge / Account Manager
📍 London (Hybrid)
💷 £33,000–£35,000 + Commission (£50,000 OTE)
💼 Full-time | Account Management, Client Services & Delegate Sales
Are you naturally relationship-focused and enjoy making sure clients receive an excellent experience?
We're working with an established international events business that's looking for a Concierge / Account Manager to support clients and delegates across a growing events portfolio.
This is a varied role combining account management, client service, and delegate sales. You'll work closely with clients and internal teams to ensure commitments are delivered, relationships are well managed, and delegates receive a high-quality experience.
It's particularly well suited to someone who enjoys building long-term relationships and managing client needs, rather than being driven purely by transactional sales.
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What you'll be doing:
- Managing relationships with existing clients and delegates
- Acting as a key point of contact throughout the event journey
- Supporting delegate sales and driving attendance
- Working closely with commercial and sponsorship teams
- Ensuring agreed client deliverables are successfully delivered
- Coordinating with internal teams to resolve client requirements
- Building strong, long-term client relationships
- Identifying opportunities to strengthen existing accounts
- Maintaining accurate CRM records and account information
- Supporting the successful delivery of events
About you:
- Previous experience in B2B sales, account management, events, conferences, or client services
- Strong relationship-building and communication skills
- Customer-focused with a genuine interest in delivering great service
- Comfortable having commercial conversations with clients
- Organised and confident managing multiple priorities
- Strong attention to detail and follow-through
- Proactive and solutions-focused
- Comfortable working in a fast-paced environment
- Ideally 1+ year of relevant B2B or events experience
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Why Apply?
- £33,000–£35,000 basic salary
- £50,000+ OTE
- Hybrid working in London
- Blend of account management and delegate sales
- Strong client exposure and relationship-building opportunities
- Collaborative team environment
- Excellent progression opportunities
If you're a relationship-focused professional who enjoys working with clients, delivering an excellent experience, and building long-term commercial relationships, we'd love to hear from you.
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