Tylney Hall Hotel
Conference & Banqueting Supervisor
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Working with our Conference and Banqueting Team, supporting with the coordination of events, weddings, functions you will be able to manage a team of staff – many of whom may be casual or part-time, giving clear direction and instruction. You will be happy speaking to customers and participate in the upselling of facilities or the touring of the hotel, promoting its appeal as a conference and events venue.
The role will involve working the current team and also training new team members joining the business, and focusing on delivering excellent customer service to all our guests.
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This is an exciting opportunity with future development available to support your first or next steps into leadership!
Key Responsibilities
- Possessing excellent organisational skills
- Management of staff and awareness of areas of responsibility: e.g. working with housekeeping, kitchen and waiting staff to ensure smooth running of events
- Induction and on the job training for new staff
- Able to work under pressure and to tight deadlines
- Have excellent customer service skills and the drive to deliver service excellence at all times
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