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Connections Administrator
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About The Role
Based in Hartburn, this full-time Connections Administrator position with Pertemps Newcastle offers a pay rate of £13.48 per hour. Working Monday to Friday, 37 hours weekly between 8:30am and 4:40pm, you will support Northern Powergrid’s Connections Team. This temporary, ongoing contract has immediate starts and potential for extension. Your duties involve processing customer applications, maintaining precise records, and preparing work for internal technical specialists. The role demands sharp attention to detail, sound judgement, and proficiency in handling substantial workloads. Prior administrative experience is beneficial. This position suits someone methodical and organised, ready to contribute to vital infrastructure processes within a supportive environment.
Location: Stockton
Contract: Temporary – ongoing
Pay Rate: £13.48ph
Hours: Monday to Friday, 37 hours per week (8:30am – 4:40pm)
Immediate starts available.
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The Role
This is a varied and busy administrative role that plays a key part in supporting the Connections process for new electricity supplies. You will be responsible for processing customer applications, maintaining accurate records, and ensuring work is set up correctly for internal technical teams. The role requires strong attention to detail, good judgement, and the ability to manage a high volume of work while meeting strict deadlines.
You will be working across several IT systems, including bespoke internal systems, so confidence with IT and the ability to adapt quickly to new processes is essential. Some aspects of the role are technical in nature, making this position well suited to someone who enjoys problem-solving and variety in their day-to-day work.
Key Responsibilities
- Processing applications for new electricity connections received via email, post, and an online application system
- Accurately inputting customer and job data into internal systems
- Setting up jobs on the system ready to be passed to the Estimating Team
- Printing and collating plans and maps related to customer applications
- Monitoring workloads and working to strict deadlines to meet company standards and service level agreements
- Liaising with internal teams to ensure applications are complete and processed efficiently
- Maintaining accurate records and ensuring compliance with internal procedures
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Required Skills
- Strong attention to detail and accuracy
- Able to manage a high workload in a fast-paced environment
- Confident IT user, comfortable working across multiple systems
- Good organisational and time-management skills
- Able to use judgement and follow procedures
- A team player with a flexible and adaptable approach to work
- Previous administrative experience is desirable but not essential
If this role is of interest, please apply online now.
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