Turner & Townsend
Consultant - Facilities Management Advisory
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Company Description
At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society.
For 75 years we have been leading the delivery of major transformational programmes. Our success at realising outcomes for clients has resulted in significant growth. Every day we help our major global clients deliver ambitious Net Zero programmes from over 110 offices worldwide.
Further to this success we are now facing a new wave of growth to achieve our ambitious 2025 vision. To achieve this, we need great people who are passionate about both delivering great outcomes to our clients and contributing to our future vision. This is made entirely possible through our entrepreneurial culture, allowing employees of all levels to directly influence the business and to own their career.
The world is changing, and we have a responsibility to support that change, helping drive it and be part of it.
Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments, and society. Delivering better outcomes that have a positive impact on the world around us.
We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure, and natural resources sectors.
It’s how we’ve made the difference for 75 years. Transforming performance for a green, inclusive and productive world.
Job Description
Our Technical Real Estate Advisory team supports clients in optimising their Facilities Management services by aligning FM strategies with business objectives, enhancing operational structures and processes, and implementing effective operating models.
This role would suit candidates from FM consultancy, operational FM, engineering consultancy, client-side estates, asset management or service provider backgrounds who are looking to develop their consulting career while gaining exposure to strategic FM advisory projects across a diverse portfolio of clients.
We are seeking a Consultant with an interest in Facilities Management and Real Estate Advisory who can support the delivery of strategic FM consultancy services. The successful candidate will work with clients to improve operational performance, enhance service delivery, optimise asset management practices and support the implementation of FM transformation initiatives.
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Key Accountabilities
- Support the delivery of Facilities Management advisory assignments, including operational reviews, service assessments, benchmarking studies and performance improvement initiatives.
- Assist clients in developing FM strategies, target operating models and service delivery frameworks aligned to business and estate objectives.
- Support the assessment and optimisation of FM operating structures, governance arrangements, processes and organisational capability.
- Contribute to FM procurement exercises, including service specifications, performance frameworks, KPIs, SLAs and tender documentation.
- Assist in the development of asset management frameworks, maintenance strategies and lifecycle planning approaches to improve estate performance and resilience.
- Support CAFM/IWMS advisory and implementation projects.
- Conduct FM audits, operational health checks and compliance reviews.
- Analyse FM performance data and develop actionable recommendations.
- Support mobilisation, transition and operational readiness programmes.
- Produce clear and insightful reports, presentations and recommendations.
- Build effective working relationships with clients, service providers and internal teams
Qualifications
- Experience within Facilities Management, FM Consultancy, Real Estate Advisory, Estates Management or a related environment.
- Understanding of Facilities Management operating models, service delivery and industry best practice.
- Knowledge of FM performance management, KPI development and service improvement methodologies.
- Understanding of asset management principles and maintenance strategies.
- Experience supporting FM reviews, audits, benchmarking exercises or operational assessments.
- Exposure to FM procurement, contract management or mobilisation activities.
- Familiarity with CAFM/IWMS systems and asset management data.
- Experience producing reports, recommendations and client-facing documentation.
- Strong analytical and communication skills.
- Degree qualified or working towards a relevant professional qualification.
- Working towards membership of IWFM, RICS, CIBSE, APM or equivalent would be advantageous.
Desired Attributes
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- Passion for Facilities Management and operational excellence.
- Strong problem-solving and analytical capability.
- Ability to work collaboratively within multidisciplinary teams.
- Confidence engaging with stakeholders at various levels.
- Commercial awareness and a client-focused mindset.
- Eagerness to develop consulting skills and FM advisory expertise.
- Commitment to delivering high-quality outcomes and excellent client service.
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to effect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive, and flexible working environment.
At Turner & Townsend, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all sectors of the community, and we strongly believe that this diversity is what creates great solutions for our clients, bringing together people with different ideas and skills who want to push boundaries. In celebration of our diversity and to keep this agenda at the forefront of what we do, we have several internal networks, such as LGBT+, Diversity & Inclusion, and Race & Ethnicity which create a safe space for employees to express themselves and to drive change.
Please find out more about us at www.turnerandtownsend.com/
Department: Real estate
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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
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