Haleon
Consumer Sciences and Product Intelligence Director - Wellness
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Welcome to Haleon
We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the Role
The Consumer Sciences & Product Intelligence (CSPI) team plays a critical role in ensuring Haleon remains consumer-first in everything we do. By integrating consumer understanding, product intelligence, market insights, and innovation validation, the team helps shape products that win at the point of purchase and deliver superior experiences throughout product use.
The Consumer Sciences & Product Intelligence Director is a strategic leadership role within Haleon's Global Wellness R&D organization. As a member of both the Wellness R&D Leadership Team and the Global CSPI Leadership Team, this individual will lead the development and execution of consumer science and product intelligence strategies across the Wellness portfolio. The role is responsible for translating consumer understanding into actionable business insights, guiding innovation and portfolio decisions, and ensuring products are developed with meaningful and noticeable consumer superiority in mind. The position also provides leadership to a globally distributed team of CSPI professionals while partnering across R&D, Commercial, Marketing, Consumer & Business Insights, and Operational Units worldwide.
Key Responsibilities
- Lead the Consumer First strategy for the Wellness category, ensuring consumer needs, insights, and experiences are integrated throughout the innovation lifecycle.
- Deliver consumer science activities across the stage-gate innovation process, including consumer ethnography, product evaluation, prototype validation, claims support, and post-launch assessment.
- Drive product intelligence capabilities, systematically monitoring market dynamics, consumer behaviors, competitive products, and emerging trends to inform innovation and portfolio strategy.
- Translate consumer insights into actionable recommendations that influence product development, portfolio optimization, and commercial decision-making.
- Establish and maintain robust testing methodologies, consumer research processes, and product validation frameworks to support innovation excellence.
- Integrate multiple data sources, including consumer research, product intelligence, consumer complaints, competitive intelligence, and market signals, into a unified view of category opportunities and risks.
- Lead prioritization of CSPI resources across the Wellness portfolio, focusing investment and effort on the highest-impact opportunities.
- Manage a globally distributed team, fostering engagement, talent development, performance, and career growth. The team currently spans North America, Asia, and other global markets.
- Partner closely with R&D, Commercial, Marketing, Supply Chain, Operational Units, and external partners to ensure consumer insights drive meaningful business outcomes.
- Provide leadership and mentorship across the Wellness and Global CSPI organizations while helping establish future capability within the growing Wellness category.
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Why You?
Basic Qualifications
- Bachelor's Degree in Market Research, Consumer Science, Business, Psychology, Social Sciences, Marketing, Life Sciences, or a related field.
- Minimum 10+ years of relevant experience within Consumer Packaged Goods (CPG), Consumer Health, Food & Beverage, Consumer Insights, Market Research, Product Intelligence, or related industries.
- Experience translating consumer insights into product innovation, business decisions, and measurable commercial outcomes.
- Demonstrated experience leading consumer research, product intelligence, insights, sensory science, or related functions.
- Experience operating in highly matrixed organizations and influencing cross-functional stakeholders.
- Strong business acumen with the ability to engage and influence technical and commercial audiences.
- Experience leading teams and managing geographically dispersed organizations.
- Excellent communication, collaboration, and stakeholder management skills.
- Demonstrated ability to manage multiple priorities while driving strategic outcomes.
Preferred Qualifications
- Master's Degree or advanced degree in a relevant discipline.
- Experience within Vitamins, Minerals & Supplements (VMS), Wellness, Consumer Health, or related categories.
- Experience building consumer science, insights, or product intelligence capabilities within large organizations.
- Demonstrated success leading global teams and driving organizational change.
- Strong understanding of consumer research methodologies, ethnography, product testing, and insight generation.
- Ability to balance strategic leadership with operational execution in a fast-paced environment.
- Demonstrated ability to influence business strategy through data-driven consumer understanding.
Location
This role is based in Warren, New Jersey or Richmond, Virginia, and follows a hybrid model, requiring an in-office presence of 3 days per week.
Compensation
The salary range for this role is: $202,742- $278,770 with an on-target bonus of 18%.
Benefits
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Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.
Job Posting End Date
2026-09-03
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.
Accommodation Requests
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to HR.AmericasSC-CS@haleon.com. Please include the following in your email:
- Use subject line: ‘Haleon Careers: Job Accommodation Request’
- Your Name and contact information
- Requisition ID and Job Title you are interested in
- Location of Requisition (city/state or province/country)
- Description of specific accommodation you are requesting
Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
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