Consumption Value Manager, AI & API Solutions

Your Impact:

• Proactive Stewardship: You'll manage a set of accounts, balancing and prioritising your time to build a range of relationships, gather key insights and deliver business impact
• Innovation: Your use of Data & AI tools (both existing and ones you'll create; at Salesforce you have access to the latest tools: Claude, Gemini, Cursor and more) to monitor consumption patterns across your accounts enables you to proactively identify opportunities and mitigate risks. You'll be with the customer and celebrate new milestones of business outcomes together
• Show not Tell: You'll be hands-on with the various products, leading demos and building proof-of-concept projects to demonstrate how to solve new business problems
• Hands On Depth: Beyond demos, you'll build real fluency in MuleSoft's solutions including Agent Fabric — understanding the governance and orchestration detail well enough to guide the conversation and understand when to dig-in versus bringing in the right specialist
• Value Realisation: Turn technical potential into business outcomes. Your influence and communication skills help stakeholders see the direct line between Data, Integration, Agentic Orchestration and ROI to get buy-in for transformation
• Business Partnering: Act as a strategic consultant to sales leaders, providing holistic insights into account health and territory trends to ensure sustainable commercial relationships.
• Lead the Ohana: Work in a highly supportive environment where you help "write the manual" for this new phase of growth, adopting and sharing best practices across a diverse, global team.

Who You Are:

We are looking for people who balance a high bias for action with deep empathy for the customer journey.

• The Systems Thinker: You have a proven track record (typically 5-7+ years) in customer-facing solutioning or consulting. You understand enterprise IT and how applications and data connect together with APIs providing the context that powers AI. You understand how business processes turn into agentic actions that need orchestration and governance, and you have the technical curiosity to quickly build real fluency in how MuleSoft's Agent Fabric governance and orchestration model works, even without prior hands-on exposure to it.
• The Do-er: You bring demonstrated hands-on depth in a related discipline — Agentic technical capabilities such as AI agent orchestration, LLM governance/guardrails or MCP and A2A — with the technical aptitude to ramp quickly into MuleSoft's Agent Fabric. We're hiring for transferable technical depth and fast ramp-up.
• Customer-First: You want to influence outcomes and see them through to fruition. Being given ownership of a territory and the autonomy to drive its success motivates you.
• A Note on Experience: We value the perspective that comes from a life well-lived. If you have taken a career break for caregiving, personal travel, or a career pivot, we welcome your application. Your unique journey adds value to our diversity of thought and the power of our team
• The Insight Specialist: You are comfortable with data and metrics, but your real strength is translating that information into a compelling narrative
• The Collaborative Influencer: You are comfortable working across virtual teams. With customers, you can facilitate a deep technical session with architects and the CTO and then lead a value-alignment meeting with a platform or program lead

Our Commitment to Equality:

Salesforce is an equal opportunity employer. We prioritise Values & Behaviours because we believe a diverse team builds more resilient systems. If you are passionate about customer outcomes, integrity, and building sustainable business relationships, you belong here.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.