Civic Recruitment Limited
Contact Centre Support Worker
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3-month contract position with a local authority
Summary
This is a 3-month contract position with a local authority, focused on supporting the day-to-day operations of Children’s Contact Centres. The role is crucial in ensuring a safe, secure, and welcoming environment for children, families, and visitors. It contributes to the effective delivery of contact services while upholding high standards of safety, confidentiality, and professional practice.
Responsibilities
- Support the daily operation of Children’s Contact Centres to ensure a safe and welcoming environment.
- Assist in the coordination of contact sessions and centre activities.
- Ensure facilities are prepared and maintained to support service delivery.
- Carry out basic site maintenance and health & safety checks.
- Report faults, risks, or maintenance issues promptly.
- Ensure compliance with health and safety procedures at all times.
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Requirements:
Essential Experience Required
- Experience working with children, families, or within a social care setting (desirable).
- Experience in an administrative or support role.
- Experience working in a team and collaborating with external partners.
Essential Qualifications Required
- Good standard of education, including English and Maths (or equivalent).
- Relevant training or qualifications in childcare, social care, or safeguarding (desirable).
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Additional Information
- Working hours: 18 hours per week.
- Location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS, United Kingdom.
- Hours: 2:00 - 6:00 on Fridays and 9:00 - 5:00 on Saturdays and Sundays. This schedule is non-negotiable.
- The successful candidate will primarily be based at Royston Children's Contact Centre, not at the Civic Centre.
- DBS required.
- We operate on a bi-weekly schedule.
- The role closes on 10th June 2026, apply ASAP.
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