Solantys
Content Designer
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We are Hiring: Content Designer
Location: Hackney, London
Rate: £233.75/day Umbrella
Level: HEO/SEO equivalent
Sector: UK Public Sector / Local Government
Role Overview
We are seeking an experienced Content Designer to join an agile, multidisciplinary team delivering simpler, clearer and more accessible public services. You will design user-centred content across end-to-end service journeys, using research, analytics and testing to improve user outcomes.
Key Responsibilities
- Design and test content across complete user journeys and service lifecycles.
- Produce clear, accessible and plain-English content for digital services.
- Work collaboratively with UX/UI designers, developers and user researchers.
- Use user research, analytics and evidence to inform content decisions.
- Prototype, test and iterate content based on user feedback.
- Apply accessibility standards, including WCAG and assistive-technology considerations.
- Develop and maintain content patterns, style guides and governance.
- Manage stakeholders and influence content decisions across multidisciplinary teams.
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Essential Criteria
- 3+ years' professional Content Design experience.
- Direct UK Public Sector experience — local or central government.
- Proven experience working in Agile, multidisciplinary teams.
- Strong user-centred content design and plain-English writing skills.
- Experience with end-to-end user journeys and service design.
- Strong accessibility knowledge and experience designing inclusive content.
- Experience using user research, analytics and evidence to shape content.
- Strong stakeholder management and influencing skills.
- Experience with content governance, style guides and content patterns.
- Experience prototyping and testing content.
Relevant Job Titles
- Content Designer
- Senior Content Designer
- Digital Content Designer
- UX Content Designer
- Content Strategist
- Content Design Lead
- Senior UX Writer
- Digital Content Specialist
- Service Content Designer
- Content & UX Designer
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Key Skills / Keywords
- Content Design
- UX Writing
- User-Centred Design
- GOV.UK
- GDS
- Agile
- User Research
- Accessibility
- Plain English
- Content Strategy
- Content Governance
- Content Patterns
- Prototyping
- User Journeys
- Service Design
- Stakeholder Management
- Analytics
- A/B Testing
- Content Testing
- WCAG
- Digital Transformation
- Local Government
- Central Government
Target Background
Prioritise candidates with experience in UK councils, central government departments, NHS/public bodies and government digital programmes, particularly those with GDS/GOV.UK, service design and digital transformation experience.
Connect with me at arushigar@solantys.com
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