SHELTER HOUSING AID AND RESEARCH PROJECT (LEICESTER)
Content Designer
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Job Reference shelter/TP/1309/211
Contract Type
Fixed Term
Contract Details
Fixed term contract - 12 months
Salary
£35,581.75
Working Hours
35
Location
Edinburgh
Closing Date
20/10/2026
Job Category
Campaigning
Region / Division
Shelter Scotland
Directorate
Shelter Scotland
Job Introduction
Location: Shelter Scotland provides flexibility to allow home-based, Shelter Office-based, or a combination of the two although you will be required to attend meetings at Shelter Scotland offices.
Do you want to use your content design skills to help people understand and act on their housing rights? Join Shelter Scotland as our Content Designer and play a key role in creating clear, accessible and user-centred digital content that helps people navigate the housing emergency with confidence.
About The Role
As our Content Designer, you’ll create clear, reliable and people-first digital content that helps users navigate their housing rights with confidence. You’ll take part in research and discovery to ensure we design and maintain accessible content. You’ll work with colleagues in an agile team to test, publish and continually improve digital advice and supporter content. You’ll champion the needs of users, provide constructive feedback to other content designers, and use evidence and insight to influence decisions across Shelter Scotland.
Role specifics
You’ll have experience of communicating complex information clearly and producing high-quality, accurate content, ideally including online advice. You’ll be confident researching, analysing and translating complex information into accessible content, with familiarity with content design and creating user journeys that help people understand their options and take action.
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Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About The Team
This role sits in our Digital function in the Communications and Engagement team and is a key role in ensuring that our online housing rights information fully supports our strategic goal to strengthen and enforce the right to a safe home for all.
The team is tasked with creating and delivering user needs focused, high-quality, user-friendly digital content on the Shelter Scotland website. The content must be of an exceptional standard, ensuring people who see it are reassured and confident about what they need to do next to fight the housing emergency.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.
Please Provide Specific Examples Following The STAR Format And Ensure You Demonstrate How You Address The Behaviours Below In Your Responses
We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
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Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Attached Documents
Content Designer Scotland Job Description.docx
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