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Content Manager, NT at Home
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NT at Home Content Manager
The NT at Home Content Manager is responsible for the day-to-day operations of the National Theatre at Home platform, as well as some partner distribution platforms. This includes uploading and merchandising content, tracking and interpreting basic platform analytics, and handling day-to-day audience queries - ensuring the platform runs smoothly and content is presented in a way that drives discovery and viewing.
The Successful Candidate Will Have The Following
- Some experience working with a streaming, VOD or other digital content platform, or similar digital content operations experience
- An understanding of what drives on-platform engagement and conversion - thumbnails, titles, descriptions, curation and placement
- Comfortable using analytics tools or dashboards to track and interpret basic performance metrics such as click-through rate, watch time and engagement
- Strong attention to detail and organisational skills, comfortable managing repetitive day-to-day operational tasks accurately and to deadline
- Good written communication skills, with experience handling customer or audience queries professionally.
If that sounds like you, this may be the role for you!
Working with us will give you…
- Complimentary staff tickets for shows and guided tours, subject to availability and policy
- 25 days annual leave increasing up to 32 with length of service (plus bank holidays)
- Development Programmes via e-learning platform, and specialist in-person training relating to role
- Access to interest-free season ticket loan and cycle scheme partnership
- Enhanced sick pay
- Family Friendly policies including Family leave and Support leave
- Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
- Pension schemes with Legal & General and NEST
- Sabbatical option, subject to agreement and policy
- On-site staff canteen and social facilities
- On-site occupational health support
- In-house mental health and wellbeing advisors providing workplace counselling and support
- Wellbeing programme of events, including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
- Exclusive staff talks to hear more about NT productions, past and present, from leading practitioners
- Discounted access to National Theatre at Home
- Volunteer leave – one paid day per year to volunteer for your chosen charity
- Discounts in the NT’s bars, cafés, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms), on and around the South Bank
- Access to retailer discounted gift cards and a cash-back-on-spending card.
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The closing date for the receipt of a completed application is Thursday 10th September 2026 at 12 noon.
We reserve the right to close this vacancy early if we receive a sufficient number of applications. To avoid disappointment, we encourage you to submit your application at the earliest opportunity. Should you need support or additional time to submit an application please contact recruitment@nationaltheatre.org.uk.
In line with our commitment to Equity, Diversity and Inclusion (EDI), we recognise that we need to address underrepresentation in our organisation. We actively welcome applications from individuals who are part of global majority, disabled and LGBTQ+ communities, and are committed to creating an environment where everyone can thrive.
We strive to promote inclusive and equitable practices in all areas of the NT. As a Disability Confident Employer, we guarantee to interview disabled applicants who meet our minimum requirements for our vacancies.
If you would like to speak to someone about any adjustments or have any questions about the recruitment process, you can email recruitment@nationaltheatre.org.uk or call us on 02074523834.
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