ACI Worldwide
Content Marketing Specialist
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Powering the world’s payments ecosystem
ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
About the Role
As a Content Marketing Specialist in the UK, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!
Purpose of the Role
As a Content Marketing Specialist, you will play a key role in bringing our content strategy to life through high-quality writing, editing, and content production. You will create compelling content across a variety of formats and channels, supporting thought leadership, marketing campaigns, and customer communications.
In addition, you will help coordinate content initiatives, manage editorial planning and content workflows, and ensure projects move efficiently from concept to publication. You will identify opportunities to maximize the reach and impact of content through repurposing, optimization, and AI-enabled content creation.
Key Responsibilities
- Create and edit high-quality content across thought leadership, marketing campaigns, newsletters, events, and digital channels.
- Develop engaging copy tailored to different audiences, objectives, and stages of the customer journey.
- Support the creation and promotion of content across multiple formats, including articles, newsletters, webinars, podcasts, video, and event content.
- Repurpose content into multiple formats and channels to maximize reach, engagement, and value.
- Support the planning, coordination, and execution of content programs and initiatives.
- Help manage editorial calendars, content schedules, and production workflows.
- Coordinate the development and delivery of content assets, ensuring projects are completed on time and to a high standard.
- Develop messaging and copy for customer-facing marketing materials and experiences.
- Optimize content for search and AI-driven discovery where appropriate.
- Use AI tools to support content creation, editing, research, and optimization.
- Monitor content performance and contribute ideas to improve engagement and effectiveness.
- Understand and adhere to all corporate policies, including the ACI Code of Business Conduct and Ethics.
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Knowledge, Skills, and Experience
- Bachelor’s degree and/or equivalent work experience.
- 2-5 years of experience in content marketing, copywriting, communications, journalism, or a related field.
- Excellent writing, editing, and proofreading skills.
- Ability to translate complex concepts into clear, engaging, and audience-focused content.
- Experience creating B2B content, preferably within technology, software, payments, or fintech.
- Experience working across multiple content formats, including written, digital, audio, and video-based content.
- Strong organizational and project management skills with the ability to manage multiple projects simultaneously.
- Understanding of SEO, AI-driven search, and content performance measurement.
- Experience using AI tools to support content creation and production workflows.
- Strong communication and collaboration skills.
- Exceptional writing, editing, and storytelling abilities.
- Strong attention to detail and commitment to quality.
- Highly organized with the ability to manage competing priorities.
- Creative, curious, and eager to learn.
- Collaborative and proactive approach to problem-solving.
- Ability to work independently in a fast-paced environment.
- Interest in emerging content trends, including AI-powered search and content discovery.
- Enthusiasm for exploring new formats, channels, and ways to engage audiences.
Core Capabilities
We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together:
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- Ensure Accountability: holding self and others accountable to meet commitments.
- Drives Results: consistently achieving results, even under tough circumstances.
- Customer Focus: building strong customer relationships and delivering customer-centric solutions.
- Cultivate Innovation: creating new and better ways for the organization to be successful.
- Collaborates: building partnerships and working collaboratively with others.
- Courage: stepping up to address difficult issues, saying what needs to be said.
Employment Requirements
- Applicants must be currently authorized to work in the United Kingdom on a full-time basis.
- This position does not offer sponsorship for employment visa status or work permit now or in the future.
Benefits
In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our website at www.aciworldwide.com.
Job ID (Requisition #19967)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
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