Morgan McKinley
Content Moderator
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Content Moderation & QA
| Location: London (On-Site) | Compensation: Approx. £61,000 | Contract: 11-Month FTC
Overview
We are seeking a highly skilled Content Moderation & Quality Assurance Specialist to join our Integrity Operations team. This is a high-impact contract role focused on training cutting-edge AI models, ensuring the accuracy of moderation decisions, and partnering with global vendors to uphold online safety standards.
Key Responsibilities
- AI & Content Evaluation: Review AI-generated moderation decisions for accuracy, consistency, and strict policy adherence.
- Quality Calibration: Develop and maintain "golden sets" to test, validate, and calibrate AI models and vendor performance.
- Vendor Management: Identify performance gaps, implement improvement plans, and collaborate with cross-functional technical teams to translate insights into action.
- Policy Application: Apply complex policy reasoning to ambiguous cases in a fast-paced, target-driven environment.
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Required Qualifications
- 2-4+ years of experience in content moderation, quality assurance, or investigations.
- Strong analytical and critical thinking skills, with the ability to clearly articulate moderation decisions to technical teams.
- Demonstrated experience working in a highly regimented, process-driven, and quota-based environment.
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Nice to have:
- Experience reviewing AI-generated conversations
- Familiarity with Trust & Safety platforms
- Strong data reporting skills
Important Notice
This role involves regular exposure to potentially graphic, disturbing, or objectionable content. Resilience and a willingness to work with sensitive material are required.
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