Falck
Contingency Control Room Operator
Redcar And Cleveland
£170/day
Posted about 19 hours ago
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Job Description
Main Areas of Responsibility:
- To be accountable for co-ordinating emergency response, including Hazmat activities on all Teesside Sites
- Document an audit trail of day-to-day and emergency actions
- To interface directly with internal and external customers
- Effective communications via telephone and electronic systems
- To interface with external emergency services, regulatory authorities and local community
- Effective use of internal and external systems (such as alarm and CCTV Systems)
- To liaise directly with the Falck UK Emergency Control Centre
- Provide a link from the incident scene to ECC
- Supporting ECC in exercises as a communicator
- To have an in-depth knowledge of Control Room equipment and procedures
- Fully competent in all Control Room systems and procedures
- Ensure equipment is available at all times
- Analyse/report faults and carry out appropriate remedial actions
Essential Skills/ Qualifications:
- Competent in the use of Microsoft Office IT packages
- Good numeracy and literacy skills (GCSE Grade C or equivalent or above)
- Excellent level of communication skills
- Good IT skills
- Good time manager with tenacity and ability to work under pressure.
- A great concern for standards
- A great concern for detail
- Customer care relations
- Good teamwork skills
- Experience in emergency Control Room
- Full UK Clean Driving License & Access to a vehicle.
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- SIA License (Training & License will be funded by the business on starting)
- Customer care training NVQ level 2
- Hazmat Level 1 training
Remuneration & Benefits
- As a casual worker, you will be paid in arrears for work carried out in the previous month.
- Deployment Payments Include: Deployment for 12hr shift - £170.16, Deployment for 2.3hr shift - £117.69, Training & Familiarisation - £117.69
- Deployment on one of the 8 public holidays will be paid at double time for the deployment payment.
- The hours of work will vary, and you will be informed of the hours required when offered work.
- You may be offered work including day shifts, nights, weekends, bank or public holidays in line with the needs of the company or its clients.
- Holiday entitlements will depend on the number of hours that you actually work and will be accrued on the basis of 12.07% of your earnings year to date and will be pro-rated on the basis of a full-time worker's entitlement, up to a maximum of 5.6 weeks' holiday during each holiday year (inclusive of bank holidays).
- If eligible, the organisation will auto-enrol you into the company’s pension scheme, in accordance with its pension’s auto-enrolment obligations after the first 3 months of employment. The company will contribute 3% of base salary on the basis that the employee contributes 5% of base salary.
- You will be enrolled on the company-nominated Group Life Assurance Scheme at the start of your employment, and you will be insured up to the sum of £10,000
- The company will fund the completion and maintenance of an SIA license for the role.
- Access to the Company's free and confidential Employee Assistance Programme.
- Access to the Company's Mental Health First Aider team.
- Access to Blue Light Card via work email address.
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