Sherwood Forest Hospitals NHS Foundation Trust
Continual Service Improvement Lead

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Continual Service Improvement Lead
This is an exciting and high-impact opportunity to play a key role in shaping how continual service improvement is delivered across Nottinghamshire Health Informatics Service (NHIS) and our wider health and care partners. As Continual Service Improvement Lead, you will lead and support a portfolio of improvement initiatives that help deliver high-quality, efficient, consistent and user-focused digital services at scale.
Working as part of the service improvement function, you will partner with operational, technical, clinical and digital colleagues to review services end-to-end, identify opportunities for improvement, redesign processes and support the successful implementation of sustainable change.
NHIS is a key enabler of digital transformation across Nottinghamshire, Derbyshire and the wider Derbyshire, Lincolnshire and Nottinghamshire Cluster. You will be joining a collaborative and forward-thinking organisation with a strong commitment to innovation, partnership working and delivering tangible benefits for staff, services and patients.
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If you have significant experience of leading or delivering service improvement, transformation or redesign in a complex environment, and are confident using data, stakeholder engagement and structured improvement methodologies to deliver measurable outcomes, this role offers the opportunity to make a meaningful contribution to digital service improvement and health and care outcomes across the system.
To understand the role in more detail, please refer to the attached job description and person specification.
Thank you for your interest in this role.
About Us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here.


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We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.
We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you.
We have an open, inclusive and diverse culture and we would like you to be part of the team.
Contact Information
For further details / informal visits contact:
- Name: Jaki Taylor
- Job title: Director of NHIS
- Email address: jaki.taylor1@nhs.net
- Telephone number: 07725 757892
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