Southampton City Council
Continuing Healthcare Adult Social Care Independence Adviser
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Continuing Healthcare (CHC) Independence Advisor
About The Role
We are seeking a knowledgeable and experienced CHC Independence Advisor to support our Adult Social Care CHC team. This non-registered role is ideal for someone with a strong understanding of the NHS Continuing Healthcare (CHC) Framework and the Mental Capacity Act, with hands-on experience completing CHC Checklists.
Please note this post will require travel to carry out lone working visits to individuals in their own homes, predominantly in the Southampton area, and will require successful candidate to work a minimum of one day in the office at the civic each week, subject to change in accordance with business needs.
Key Responsibilities
- Support Adult Social Care teams with CHC referrals by completing CHC Checklists and ensuring appropriate consent processes are followed, including MCA and Best Interest decisions. This will require face to face visits to people in their own homes, and ability to lone work.
- Explain the CHC process clearly to individuals and their representatives to support informed decision-making.
- Advise care providers on documenting supporting information.
- Work collaboratively with health and social care professionals
Essential Criteria
- Experience in completing CHC Checklists
- Strong knowledge of the CHC Framework and Mental Capacity Act
- Excellent communication and organisational skills
- Ability to work independently and as part of a team
- Commitment to person-centred care and safeguarding principles.
About The Team
You will join an energetic and supportive team striving to support people in Southampton live active, safe and independent lives. The Adult Social Care CHC Team represents Southampton City Council Adult Social Care at Decision Support Tool (DST) Multi-Disciplinary Team (MDT) meetings to determine NHS Continuing Healthcare (CHC) eligibility. The team works collaboratively with health partners to agree joint funding arrangements, including Section 117 aftercare (in liaison with relevant adult social care teams), and provides expert advice to social care teams on complex health and care needs. Their role is central to ensuring integrated, person-centred support and fostering strong inter-agency relationships.
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About Southampton City Council
In Southampton, we face the challenges familiar to local authorities across the country. We have robust plans in place to meet those challenges that we’ve named ‘Adapt, Grow, Thrive’ and are confident, self-aware and focused. We know what we need to do, how we’re going to do it, and the evidence shows we’re making really good progress in improving how we work and the difference we make to people’s lives.
We share the #SocialCareFuture Vision, to enable us all ‘to live in place we call home, with the people and things we love, in communities where we look out for each other, doing the things that matter to us. We have recently changed the way we work to strengthen our approach and ensure that we work with our partners to keep residents healthy, independent, connected and contributing to society. We want to ensure that our community and people who access our services feel safe, supported and connected enabling each person to live independently with opportunities to use technology enabled care and self-serve wherever possible.
This is a rewarding opportunity for a confident and knowledgeable professional to contribute to improving outcomes for adults with complex health and social care needs. As a CHC Independence Advisor, you’ll play a key role in supporting Adult Social Care teams with Continuing Healthcare (CHC) referrals. We value critical thinking, clear communication, and a learning culture where every voice matters. Whether you bring experience from health or social care, this role offers a chance to make a meaningful impact in a dynamic, integrated environment.
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What We Can Offer You
- Salary: The salary band for this role is £37,280 - £40,778 per annum. The starting salary is £37,280 with annual progression through the salary bands.
Here at SCC we have a range of different benefits, a few examples can be found below.
- Excellent Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
- Generous holiday 25–31 days, based on role and service
- Flexible working options (role-dependent)
- Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
- Training and development, including coaching and mentoring
- Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
- Veteran-friendly employer with the Armed Forces Covenant
- Retail discounts and savings through the Southampton City Council benefits platform
- Discounted memberships at local sports and fitness centres
- Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
- Employee volunteering scheme with 2 paid days leave to volunteer
For Further Information On Our Benefits Package Please Visit
Location: Southampton City Council Civic Centre (Hybrid) - Please note this role also requires candidate to carry out lone working visits
Contact Details For Informal Discussion
For further information and details regarding the role please contact Marjorie Kandini email:
Recruitment contact details:
Tel: 023 8083 4033
For More Information About SCC Please Visit
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