Martin-Baker Aircraft Co Ltd
Continuous Improvement Analyst
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Continuous Improvement Analyst – Sales & Distribution | Denham
Analyse it. Optimise it. Trust it with lives!
Advance your career in a role where process excellence meets real-world, life-saving impact. As a Continuous Improvement Analyst within our Commercial Operations department at Denham, you will join a high-performing team dedicated to streamlining our global commercial workflows. From initial order placement through to international dispatch, your technical precision and analytical mindset will ensure our life-saving aerospace technologies move through the supply chain with absolute efficiency and compliance.
Direct Impact, Global Scale. Life-Saving Mission.
At Martin-Baker, the work we do matters. We design, manufacture and support life-saving equipment used by aircrew around the world. Our products operate in demanding environments, where quality, reliability and attention to detail are critical.
We’re proud of our long history in aerospace and defence, also focused on the future. Joining Martin-Baker means becoming part of a business with a clear purpose, strong engineering capability and a long-term commitment to its people, products and customers.
Whether you work in engineering, operations, commercial, finance, supply chain or support functions, your contribution helps deliver equipment that protects lives. It is challenging work, but it is also meaningful, and with over 7,700 lives saved, it gives our people the opportunity to be part of something with real impact.
The Opportunity
Reporting directly to the Head of Logistics & Order Administration, you will act as a vital catalyst for digital transformation and operational excellence. This is an individual contributor role with zero direct reports, giving you total freedom to focus deeply on process engineering, data analytics, and cross-functional problem-solving.
You will step into a premier position with the autonomy to review, map, and refine our end-to-end order-to-cash lifecycle. Partnering closely with Sales, Logistics, Finance, and IT functions, you will become a key architecture partner during our transition into advanced digital workflows, making this an ideal role for an analytical professional looking to make an immediate, tangible impact on a globally respected supply chain operation.
What You’ll Do
- Streamline the Order-to-Cash Lifecycle: Continually review, evaluate, and optimise core Sales & Distribution processes, including order entry, contract pricing, global delivery setups, and billing mechanisms.
- System Integration & Testing: Gather, define, and document clear business requirements to support system changes using SAP S/4HANA—including managing User Acceptance Testing (UAT), troubleshooting system issues, and coordinating go-live readiness.
- Lead Process Architecture: Orchestrate departmental improvement activities, conducting end-to-end process mapping, root cause analysis (RCA), and organised problem-solving sessions.
- Drive Delivery Metrics: Deliver sustainable operational changes that measurably optimise supply chain efficiency, record accuracy, and customer performance metrics (such as cycle times and On-Time, In-Full delivery).
- Data-Driven Performance Management: Track project successes, process gaps, and system backlogs by building out and maintaining robust operational KPIs and digital dashboards.
- Cross-Functional Alignment: Collaborate daily across Sales, Logistics, Finance, and IT departments to unearth hidden bottlenecks, align workflows, and eliminate functional silos.
- Documentation Control: Author, maintain, and publish updated procedures, standard operating instructions, and master process maps to guarantee total alignment with SAP upgrades and operational changes.
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What We’re Looking For
Essential Requirements (Must Haves):
- Continuous Improvement Experience: A proven, active track record operating within continuous improvement or structured process optimisation remits.
- Lean Experience: Practical application and hands-on experience utilising Lean frameworks and methodologies to eliminate operational waste.
- SAP S/4HANA SD Expertise: Direct, hands-on experience working with the Sales & Distribution (SD) module within SAP S/4HANA to support system testing or system updates.
- Process Understanding: A deep, comprehensive ability to fully work with, unpack, and understand complex sales and distribution/order-to-cash workflows.
Skills & Attributes:
- Analytical Capability: Exceptional analytical and problem-solving skills, with complete comfort manipulating operational data, tracking performance metrics, and managing technical software changes.
- The Mindset: A proactive, collaborative communicator who exhibits high attention to detail, builds strong cross-functional relationships, and takes complete personal ownership of project delivery.
- Education & Professional Status: No specific degree is required for this role—your proven process optimisation capability and mandatory systems experience are what matter most.
- Share and demonstrate the Martin-Baker values.
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Our Values
At Martin-Baker, we value professionalism, understanding, teamwork, humility, accountability and integrity. We look for people who take pride in their work, collaborate openly and act with care because the work we do matters.
What We Offer
- Excellent pension package with strong employer support — Martin-Baker contributes 9% of your salary (non-contributory to the employee), with further employer contributions that grow as you increase your own
- Life Assurance
- Lunchtime finish on a Friday
- Personalised training and development plan
- Healthcare plan
- 25 days annual leave plus bank holidays
- Opportunity to purchase additional annual leave
- Martin-Baker + (retail discounts platform)
- Occupational Health team
- Workplace Nursery Benefit scheme
- Cycle to work scheme
How to Apply / Your Interview Journey
Please submit your CV and should you wish, a brief covering letter outlining your suitability, including any relevant experience, skills and expertise you can bring to the role.
Hit "Apply Now," send your CV to jobs@martin-baker.co.uk, or call us on 01952 281908.
After submitting your application, your details will be reviewed, and the recruitment team will be in touch.
Interview Process
- Stage 1 (Telephone Interview): A detailed conversation with your Recruitment Business Partner to explore your continuous improvement background, mandatory SAP S/4HANA SD proficiency, and operational approach.
- Stage 2 (Face-to-Face Interview & Trade Test): An on-site interview at our Denham facility with the Head of Logistics & Order Administration. This stage will include a practical Trade Test designed to gain a clear understanding of your hands-on experience and system knowledge.
- Stage 3 (Final Interview): A formal site panel interview with the Vice President of Commercial Operations and the Head of Logistics & Order Administration
We believe in equal opportunity, committed to creating an inclusive environment where everyone is respected. We want you to be able to do your best work.
Martin-Baker is a signatory to the Armed Forces Covenant, showing our support and commitment to our Armed Forces and their families, proudly supporting those who serve.
This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS).
The role also involves access to information governed by U.S. Export Control Laws (including ITAR); therefore, all applicants must satisfy ITAR eligibility requirements.
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