The Talent World
Continuous Improvement Analyst
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: Continuous Improvement Analyst
Type: Permanent
Location: SMART Working with regular attendance across South East Wales offices
Salary: £41,394
Hours: Full Time
BRC are working exclusively with a leading housing organisation to recruit a Continuous Improvement Analyst. This is an exciting opportunity to join a newly established Continuous Improvement function and help drive positive organisational change through evidence-based analysis, process improvement, and sustainable service transformation.
Working across the organisation to analyse services, identify improvement opportunities, map processes, facilitate workshops, and support the delivery of measurable improvements that enhance customer outcomes and operational efficiency.
Duties
- Analyse operational data, customer insight, performance information, and stakeholder feedback to identify improvement opportunities.
- Map and evaluate end-to-end processes to identify inefficiencies, waste, delays, and opportunities for improvement.
- Facilitate workshops, service reviews, and problem-solving sessions with stakeholders across the business.
- Support and deliver continuous improvement projects using structured methodologies such as Systems Thinking and DMAIC.
- Produce clear recommendations and actionable insights based on qualitative and quantitative analysis.
- Track project actions, risks, dependencies, and implementation progress.
- Work closely with operational teams to build capability and embed a culture of continuous improvement.
- Ensure customer experience and feedback are central to improvement activities.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- Significant experience in continuous improvement, business analysis, and process mapping within a complex organisation.
- Strong analytical skills with the ability to interpret and present complex qualitative and quantitative data.
- Experience applying continuous improvement methodologies such as Systems Thinking, Lean, or DMAIC.
- Excellent stakeholder engagement, communication, and influencing skills.
- Ability to facilitate workshops and collaborate effectively with teams at all levels.
- Strong problem-solving skills and a proactive, solution-focused approach.
- Experience identifying root causes, analysing service performance, and delivering sustainable improvements.
- Ability to build trust quickly and establish credibility across diverse teams.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- Enhanced pension scheme with employer contributions of up to 12%.
- 25 days annual leave plus bank holidays, increasing with length of service.
- Flexible SMART working arrangements.
- Flexible benefits package.
- Private medical insurance and health cash plan options.
- Professional membership support.
- Enhanced family-friendly policies and wellbeing initiatives.
For more information
Please call Meg Smith on [phone number] or [email address]. To apply, please submit your CV outlining your relevant experience and qualifications.
We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC. Terms and conditions apply. Contact us for details.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location