GSK
Continuous Improvement and Digital Expert (Quality Systems) - 18-month Fixed Term Contract (FTC) / Secondment
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Job Description
We are looking for a capable (Quality) Continuous Improvement professional to join a high-performing team of quality specialists at our Barnard Castle manufacturing site.
Role Overview
The Continuous Improvement and Data Expert (for Quality Systems) is responsible for process improvement and optimization for the sites’ relevant quality systems, with particular emphasis on the use of Artificial Intelligence (AI), Data and Digital tools. Working cross-functionally, you will coordinate efforts to enhance quality systems, as well as integrate digital innovation initiatives and data governance frameworks. The role is technology savvy, supports the team’s artificial intelligence journey, and enables the use of digital tools, Power BI dashboards and metrics-driven insights to improve decision making, visibility, and performance management.
Responsibilities
- Deliver continuous improvement by coaching and directly supporting the Quality Systems Team.
- Work hands-on with system owners and cross-functional teams to understand current processes, identify compliance and performance risks, and deliver practical improvements to the effectiveness, efficiency, and inspection readiness of the site’s Quality Management System (QMS).
- Support all relevant quality systems on their continuous improvement journey by challenging and guiding on the execution of process flows, SIPOCs, FMEAs, metrics, governance routines, and improvement plans, while helping teams resolve issues, remove barriers, and embed sustainable ways of working.
- Drive improved performance across systems such as:
- Deviations and CAPA
- Change control, documentation, training compliance, data integrity, digital quality systems, and inspection readiness (ensuring improvements align with GSK standards, regulatory expectations, and site quality priorities).
About You
As a member of the site Quality team, you will operate in a multi-faceted way, liaising with a wide variety of on-site production and operations teams. You must be a highly self-motivated person with strong experience of working in continuous improvement (ideally from a regulatory or quality functions and/or manufacturing at a complex, highly-regulated manufacturing site). Strong people skills (including a proven ability to influence people to achieve objectives and drive performance) are a prerequisite for the role.
About Barnard Castle
GSK Barnard Castle is a key secondary manufacturing site. We have invested heavily in industry 4.0 state-of-the-art bespoke equipment to support sustained new product introductions and volume increases. As a key supplier of some of GSK’s products, the site contributes revenues of ~$2Bn annually.
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Closing Date for Applications
Monday, 31st of August 2026 (COB).
Basic Qualifications
- Degree in a relevant Scientific, Technical, or Engineering discipline or strong equivalent experience (ideally gained working in a manufacturing facility from a highly-regulated industry).
- Knowledge/experience of utilizing Artificial Intelligence (AI), Data, and Digital tools to deliver Continuous Improvement initiatives.
- Knowledge of current Good Manufacturing Practice (cGMP) requirements.
- Knowledge and application of Quality Management Systems (QMS).
What We Value
We welcome people who bring curiosity, humility, and a practical approach. We are committed to inclusion and to creating a supportive environment where everyone can grow. If you enjoy solving real problems, delivering measurable results, and helping teams succeed, we encourage you to apply.
Skills
- Data Integrity
- Digital Fluency
- GxP Regulations
- Influencing Without Authority
- Lean Management
- Problem Solving
- Project Management
- Quality Assurance (QA)
- Quality Management Systems (QMS)
- Risk Awareness
- Technical Writing
Why GSK?
Uniting science, technology, and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology, and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact, and doing the right thing is the foundation for how, together, we deliver for patients, shareholders, and our people.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service, or any basis prohibited under federal, state, or local law.
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