Mitie Cleaning & Hygiene Services
Contract Co-Ordinator
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Job Overview
A busy and fulfilling role involving typical FM contract management administration and helpdesk duties at Manchester Airport.
Issuing Maximo work planned & reactive orders to engineers and subcontractors, updating Maximo with notes/closures, chasing updates.
Main Duties
- Helpdesk: Handling work orders for reactive and planned works, including assignment to engineers/subcontractors, completion of work orders, uploading documentation, chasing up open jobs. Chasing engineers/subcontractors/suppliers for maintenance reports for uploading to Maximo.
- Actively review open work orders to ensure attendance/completion within SLA/KPI timeframes where possible and to keep open jobs to a minimum.
- Support with the preparation and review of data for SLA/KPI monthly reports.
- Administration support issuing POs to contractors and chasing contractors for dates.
- Support with administering the Security ID and permit process when required.
- Collation of documentation to support the application for payment.
- Support with the Issue of quotations for remedial works and projects on site & obtaining quotes from suppliers.
- Assist with pulling documentation and data together to support monthly invoicing.
- Ordering parts required for remedial works once approved by the client.
- Raising /Approval of SAP purchase orders/invoices.
- General filing of documents & printing/collating.
- Any other duties as required by the Contract Support Manager.
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What we are looking for
- Ideally already have experience in a similar facilities management role, helpdesk or contract admin.
- Well organised, methodical and practical approach.
- Motivated and adaptable.
- Team player willing to work with others and do whatever it takes to deliver performance.
- Excellent IT & communication skills essential.
- Polite telephone manner.
- Good Microsoft Excel skills would be beneficial to the role.
- Experience using Maximo would be an advantage.
Our market-leading offering
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
- Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
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Our Commitment to Inclusivity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Ashish Gautam at ashish.gautam@mitie.com.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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