Sphere Digital Recruitment Group
contract - ecommerce trading manager
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Ecommerce Trading Manager 3 Month FTC
£40,000–£50,000 pro rata, with some flexibility for the right candidate
West London | Hybrid – 3 days per week in the office
Initial 3-month FTC until mid-December | Start within the next 2 weeks
Strong potential to extend
I’m working with a leading retailer looking for an experienced Ecommerce Trading Manager or Senior Ecommerce Trading Executive to join their digital team on an initial 3-month fixed-term contract running until mid-December.
This is a genuinely hands-on ecommerce trading role with responsibility for the day-to-day commercial performance of the website.
They are looking for someone who is comfortable getting into the platform, making changes, identifying trading opportunities and ensuring the website is fully optimised across product, content, promotions and customer journey.
Hands-on Salesforce Commerce Cloud experience is essential.
The role
You’ll be responsible for actively trading the retailer’s own ecommerce website and ensuring product availability, content, merchandising and marketing activity are optimised to maximise online sales.
Key responsibilities will include:
- Actively trading the ecommerce website and reacting to performance throughout the week
- Managing onsite merchandising and product curation to maximise conversion and sales
- Creating and managing promotions within Salesforce Commerce Cloud
- Updating search configurations, product and category data and sort rules
- Testing and resolving pricing or product issues
- Managing product enrichment and ensuring products are launched online in a timely manner
- Working closely with Buying & Merchandising teams to optimise the online product range
- Using platform capabilities and algorithms to improve product visibility and onsite merchandising
- Carrying out regular site walks, identifying customer journey issues and applying fixes
- Working with CRM, SEO and Digital Marketing teams to ensure traffic is landing into fully optimised customer journeys
- Working with Creative and Design teams to plan web content based on trading data and commercial priorities
- Liaising with Front-End Development and IT teams on website updates, functionality improvements and testing
- Running regular trading reports, analysing performance and making actionable recommendations
- Working with PIM systems to ensure product data flows accurately into the ecommerce platform
- Supporting multiple product areas / brands on-site and ensuring each has a clear, commercially optimised customer journey
- Identifying opportunities to improve existing ecommerce processes and systems
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What they’re looking for
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- Strong ecommerce / online trading experience
- Hands-on Salesforce Commerce Cloud / SFCC experience is essential
- Experience configuring websites within SFCC, including promotions, products, categories, search and sort rules
- Strong understanding of onsite merchandising and ecommerce customer journeys
- Experience working with product enrichment and online product launches
- Good understanding of ecommerce trading KPIs including sales, conversion, AOV and product performance
- Experience working closely with Buying & Merchandising teams
- Comfortable working alongside CRM, SEO, Digital Marketing, Creative and Development teams
- Strong analytical ability and comfortable turning trading data into actions
- Experience with PIM systems would be beneficial
- Retail ecommerce experience would be highly desirable
The client is open to candidates already operating at Ecommerce Trading Manager level, as well as experienced Senior Trading Executives who are ready to take on more ownership.
Contact:
Package
- Salary: £40,000–£50,000 pro rata, potentially more for the right candidate
- Contract: Initial 3-month FTC until mid-December, with potential to extend
- Location: West London
- Hybrid: 3 days per week in the office
- Start: Within the next 2 weeks
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