Be | Shaping the Future UK
(Contract) Insurance Business Analyst / Project Manager (Claims)
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We're supporting a major insurance transformation programme and are looking for a hands-on Business Analyst / Project Manager to help deliver the migration of clients onto a new strategic claims platform.
This is an initial contract position, and we seek a swift start. This would be an ideal role for a change manager operating at the “senior consultant” / “advanced sole-contributor” level.
This is an excellent opportunity for someone who combines business analysis skills with project delivery experience and a good understanding of insurance claims processes, systems and migrations.
What You'll Be Doing
- Supporting the migration of clients onto a strategic claims platform as part of an ongoing delivery roadmap.
- Leading requirements gathering, workshops and stakeholder engagement across business and technology teams.
- Producing high-quality requirements documentation, process maps and delivery artefacts.
- Driving business readiness activities, including impact assessments, training support, operational readiness and go-live preparation.
- Working closely with internal teams, delivery partners and business stakeholders to ensure successful implementation outcomes.
- Identifying risks, challenging requirements and helping shape practical solutions that deliver business value.
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The right candidate is likely to possess some or all of the below skills or experience:
- Experience supporting system implementations, migrations or transformation programmes, across insurance; ideally in claims operations, claims administration or claims transformation.
- Well-developed business analysis skills, including requirements gathering, process mapping and documentation.
- Advanced stakeholder management and workshop facilitation skills. Exposure to change management, training or business readiness activities.
- A delivery-focused mindset with the ability to work independently in a client-facing environment.
- 5-10 years' experience or equivalent, operating at Senior Consultant / Senior Analyst level / Sole Contributor level in a change and transformation.
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If you enjoy working at the intersection of business, operations and technology, and want to play a key role in a high-profile claims transformation initiative, we'd love to hear from you.
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