Robertson Group
Contract Manager
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Contract Manager
Location
Orkney, Kirkwall & County Community Hospital, Invergordon (Hybrid Working available)
Working hours
Monday to Friday - 38.75 hours per week
Benefits
Competitive annual salary, Company Car or allowance, private healthcare, and relocation package available.
About the Role
Robertson Facilities Management (RFM) provides hard and soft FM services, grounds maintenance, and energy services for single and multi-site locations throughout the UK. We work across sectors including education, healthcare, emergency services, and commercial, assuring our customers of high-quality, best value, and a sustainable approach.
RFM has grown significantly since its inception in 1999, with a turnover of £181m for FY2025 and employs more than 1500 people. We are now on a growth trajectory, with ambitious plans to grow the business to £300m turnover by 2030. Our plans for growth require RFM to ‘make the market’ and to be at the forefront of high-value opportunities in the FM marketplace.
Your new role
What you’ll do:
- Lead by example in culture of safety, opportunity, inclusiveness, and diversity
- Lead, provide direction, and day-to-day management to a multi-disciplinary FM and project delivery team to the highest standards meeting client and contractual requirements and expectations.
- Implement Robertson’s integrated policies on Quality, SHEQ in conjunction with support teams and the client’s requirements.
- P&L accountability for your designated contract(s) aligned to budgets, business objectives, and contract requirements.
- Management and oversight of relevant CAPEX, OPEX, and life cycle budgets and plans in line with commercial and operational requirements. Strong understanding and application of asset management.
- Ensure compliance record-keeping is maintained to a high standard to maintain compliance with statutory requirements, contract service standards, and SHTMs.
- Ensure defined H&S responsibilities and accountability are established, and regular reviews are undertaken.
- Champion a continuous improvement programme and identify issues to drive forward contract development, including but not limited to; innovation, best practice, and in line with Robertson processes.
- Encourage, coach, support, and manage the effective performance of people and develop them to meet personal and contract requirements.
- Facilitate, lead, and conduct a robust schedule of audits and workplace inspections each month covering but not limited to contract, statutory, SHEQ, and operational performance and compliance.
- Develop relationships and partnerships with client management teams to ensure delivery of contract.
- Monitor contract and team performance providing formal monthly reports to the client and RFM Operations Manager, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks, and opportunities. Attendance at monthly Operational Meetings with the client to discuss performance.
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What you’ll need:
- Candidate will be an experienced manager that holds a relevant degree or professional qualification in an Estates/Facilities discipline.
- Demonstrable experience managing multi-disciplined FM teams and contracts within PFI healthcare sector.
- Experience in CAFM systems to manage helpdesk tasks and reporting.
- Financial and commercial qualifications would be beneficial, alternatively demonstrable skills and experience in managing complex budgets and commercial/legal matters would be considered.
- A recognised health and safety qualification e.g., IOSH.
- A strong technical focus with knowledge of Building Regulations.
- Have knowledge and understanding of NHS “SHTM 00 best practice guidance for health care engineering” policies and principles.
- Strong people leader with the ability to involve and engage others.
- Proficient in relevant computer programmes (Microsoft Word, Excel, etc).
- A full driving licence is required and a willingness to travel.
- The successful candidate will require a PVG/Disclosure Check before starting in the job.
Who we’re looking for:
The successful candidate will be responsible for the Contract Manager role, overseeing site operations, health, safety, wellbeing, and the commercial and financial profitability of both County Community Hospital in Invergordon and Balfour Hospital for Hard FM services across the facilities.
The successful candidate will also hold and maintain positive executive relationships with the end customer (NHSO) and ProjectCo SPV, and will actively collaborate with colleagues to foster a positive, proactive, and progressive environment.
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What's in it for me
Working the Robertson Way
Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…
-
We listen
Listening enables us to work positively and collaboratively, and gives customers, partners, and colleagues the assurance that their voices are always heard. -
We are professional
Our mix of prudence and diligence, care, and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver. -
We take responsibility
Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters. -
We are determined to succeed
Every challenge is an opportunity. We work collaboratively and focus on safety, productivity, and quality to find solutions we can be proud of and that provide a positive, lasting benefit. -
We are one team
We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.
What’s in it for you?
In addition to the hourly rate, we offer a wide range of rewards and benefits including:
- 33 days annual leave (pro rata for part-time positions)
- Private pension
- Life assurance
- Cycle to Work scheme
- Rewards platform for discounts with retailers, supermarkets, restaurants, and more
- Annual flu vaccine
- Free Health & Wellbeing advice
Diversity and Inclusion
When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.
Apply now
If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.
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