Leisure People Recruitment
Contract Manager
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Contract Manager – Leisure Management - Surrey/Southwest London
£60,000 + bonus + benefits
We are looking for a Contract Manager in Surrey/Southwest London to oversee 3 diverse high-volume sports leisure and fitness centres generating more than £8.5M in revenue for one of the U.K.'s most progressive leisure management operators renowned for their quality and innovative service provision and investment in their people.
The business has already undergone £6.5M of investment to upgrade the facilities and will receive a further £1.7M in 2027 so this is a hugely exciting and challenging time to be joining the company.
Key responsibilities:
- Take the lead as General Manager at the flagship centre turning over more than £6M.
- Lead, develop and inspire your General Managers and large HOD team, instilling a culture of service excellence and drive for results.
- Develop and deliver a commercial strategy and business plan to grow the business, with an emphasis on swimming lessons and gym membership.
- Ensure the centres are safe, operationally compliant and service levels are meeting your customers’ expectations.
- Work with your local authority client and other external stakeholders to improve the health and wellbeing of the whole community with organised programmes and activities.
- Support with project managing CAPEX projects to enhance the facilities.
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The ideal candidate will have:
- At least 3-years senior leadership experience as a General Manager, Cluster Manager, Area Manager or Contract Manager within the health and fitness/leisure management market.
- Exposure to managing multi-million-pound revenue budgets across multiple revenue streams in a high footfall business.
- A history of delivering outstanding commercial results and exemplary customer experience.
- A working understanding of fulfilling community health and wellbeing objectives working for a Trust/Charitable Social Enterprise/Leisure Management organization.
- Ideally experience of managing CAPEX projects.
- A full clean driving license and the mobility to travel to Surrey/Southwest London area each working day.
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