Invictus Group
Contract Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
All candidates should make sure to read the following job description and information carefully before applying.
Location: Luton
Salary: Up to £65,000 + Car Allowance + Bonus + Excellent Benefits
Job Type: Full-Time | Permanent
An exciting opportunity has arisen for an experienced Contract Manager to join a leading facilities management organisation, overseeing the delivery of integrated FM services across a prestigious, multi-site education portfolio.
This is a fantastic opportunity for a commercially focused and client-facing FM professional who has a proven track record of leading teams, managing contracts and delivering exceptional service standards within a complex operational environment.
The Role
As Contract Manager, you will take full responsibility for the operational, commercial and financial performance of the contract, ensuring service excellence, statutory compliance and a first-class customer experience. You will lead multidisciplinary teams, manage key stakeholder relationships and drive continuous improvement across the portfolio.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Lead the delivery of integrated facilities management services across a multi-site estate.
- Manage the overall operational and commercial performance of the contract.
- Build and maintain strong relationships with senior client stakeholders, acting as the primary point of contact.
- Lead, motivate and develop on-site teams, creating a high-performing and customer-focused culture.
- Ensure all contractual KPIs, SLAs and compliance requirements are consistently achieved.
- Hold responsibility for contract budgets, forecasting, financial reporting and cost control.
- Manage supplier and subcontractor performance to ensure service quality and value for money.
- Drive continuous improvement initiatives, identifying opportunities to enhance service delivery and operational efficiency.
- Ensure full compliance with health & safety legislation, statutory requirements and company governance.
- Produce regular operational and financial reports and lead client review meetings.
About You
- Previous experience as a Contract Manager, Account Manager or Senior Facilities Manager within an Integrated Facilities Management environment.
- Strong leadership experience managing multidisciplinary teams across Hard and Soft FM services.
- Commercially astute, with experience managing budgets, P&L and contract performance.
- Excellent client relationship and stakeholder management skills.
- Strong knowledge of health & safety, statutory compliance and operational governance.
- Experience working within complex, multi-site environments.
- Excellent communication, organisational and problem-solving skills.
- Full UK driving licence.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What's On Offer
- Salary up to £65,000
- Car allowance
- Annual bonus
- Ongoing training and career development
- Opportunity to join one of the UK's leading facilities management organisations with genuine long-term career progression.
If you are an experienced facilities management professional looking to take the next step in your career and manage a high-profile contract within a dynamic environment, we would love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location