RIGHTBUILD & MAINTENANCE LIMITED
Contract Manager
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COMPANY DESCRIPTION
RIGHTBUILD & MAINTENANCE LIMITED is a family-run building and maintenance company established in October 2014. Based in Crawley, West Sussex, the company serves clients across the south east of England. RIGHTBUILD & MAINTENANCE LIMITED delivers a full range of property services, including commercial and domestic cleaning, refurbishments, extensions, landscaping, and building maintenance. By offering an integrated service portfolio, the company aims to be a single, reliable supplier for diverse property and building needs. Team members join a close-knit environment focused on practical solutions and consistent service quality.
ROLE DESCRIPTION
The Contract Manager is a full-time, on-site role, covering properties within the Guilford area, based from the office in Crawley. The role involves overseeing building and maintenance contracts from inception to completion, ensuring projects are delivered on time, within budget, and in line with agreed specifications and quality standards.
Day-to-day responsibilities include:
- Manage the delivery of repairs, voids, and maintenance services in accordance with council contract requirements, KPI’s and SLA’s.
- Act as the primary operational contact for the client, attending meetings, and providing accurate performance reporting.
- Oversee budgets, valuations using SOR codes, variations, and subcontractor costs in line with company procedures.
- Ensure all works comply with statutory requirements, Health & Safety legislation, and company policies.
- Manage supervisors, operatives, planners, and subcontractors to ensure adequate resources and services quality.
- Maintain accurate records, job data, and compliance documentation using company and client systems.
- Ensure high standards of customer service, including complaint handling and safeguarding of vulnerable residents.
- Support continuous improvement, efficiency, and service development across the contract.
- Undertake any additional duties reasonably required to ensure effective contract delivery.
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QUALIFICATIONS
Demonstrated experience in contracted HA works or project management within construction, building, or property maintenance environments.
Strong skills in contract administration, documentation review, and negotiation with clients, suppliers, and subcontractors.
Ability to coordinate multiple projects, manage schedules and budgets, and monitor performance against contract requirements.
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Knowledge of building and maintenance practices, including refurbishments, extensions, cleaning, landscaping, and general property services.
Understanding of health and safety regulations, risk management, and compliance standards relevant to construction and maintenance work.
Proficiency with project management and office software (e.g., MS Office, spreadsheets, scheduling tools) and confident use of digital communication tools.
Strong written and verbal communication skills, with the ability to prepare clear reports and maintain professional client and stakeholder relationships.
Proven ability to work on-site, collaborate with trades and operational teams, and make practical, timely decisions under pressure.
Relevant vocational or academic qualification in construction management, quantity surveying, building services, or a related field is beneficial.
Previous experience in a small or family-run business environment and familiarity with the south east of England market are advantageous.
If this sounds like you are you are ready for the next opportunity, we’d love to hear from you! Send over your CV and covering letter to info@rightbuildltd.com and find out more details.
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