Cambridge Maintenance Services Limited
Contract Manger - East
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Contract Manager
Location: Cambridgeshire
About Cambridge Maintenance Services Limited
Cambridge Maintenance Services is a nationwide supplier of mechanical and electrical building services maintenance with over 34 years of experience in delivering its building services maintenance to the corporate, healthcare, education, retail, transport, and manufacturing sectors. It also ensures optimum energy efficiency for every property portfolio it manages.
We are experts in delivering compliant, safe, and efficient workplaces. Our nationwide building services maintenance solutions span the corporate, healthcare, education, retail, transport, and manufacturing sectors. Using advanced technology and data, we provide cutting-edge maintenance services that are trusted by major managing agents and independent clients alike. As a multi-award-winning business, our local teams are dedicated to providing personalised FM services that meet your specific needs.
Role Overview
To profitably manage contracts in full compliance with specification, effectively utilising identified resources to ensure they meet both company service delivery and budgetary targets, and the requirements in terms of contract, profitability & relevant legislative requirements for Client management.
During your Induction you will gain valuable experience managing a Lead Engineer and team of Engineers whilst being partnered with a current Contract Manager and Assistant Contract Manager.
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Responsibilities
Key Responsibilities
- Report directly to Senior Contract Manager and Regional Director.
- Primary contact with Client’s
- Manage variations to the contract
- Measuring Client’s Profit & Loss individually
- Support Credit control
- Manage CAFM
- Supporting Sales and Mobilisation Team
- Providing instruction and guidance to Helpdesk when required
Team Responsibilities
- KPI’s & SLA’s – PPM & Reactive
- Responsible for team & contractor stats
- Monitoring Points and Conference Calls
- Site Audits
- Form Line Management for Assistant Contract Manager & Lead Engineer
- Team Morale
- Approval of holidays
- Identifying shortfalls in labour – identifying recruitment of new staff and redistributing workload accordingly
- Liaising with HR
- Provide technical support should your Lead Engineer require it
Contract Manager
- Monitoring of Sub Contractors activities on your allocated sites
- Uphold Company rules and procedures
- Adhere to Company and externally relevant health and safety laws and policies
- Undertake any other duties and responsibilities as may be determined by Company
Skills And Experience Required
- Proven experience managing building services maintenance contracts
- Mechanical and/or electrical building services background
- Demonstrated experience managing and developing engineering teams
- Strong experience in client relationship management
- Full UK driving licence
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Skills & Competencies
- Sound technical knowledge of building services and mechanical plant
- Strong leadership and people management capability
- Excellent communication skills, both written and verbal
- Commercially aware with a client-focused mindset
- Confident IT user (Word, Excel and Outlook)
- Strong understanding of health & safety best practice within building services
What We’re Looking For
- A proactive, accountable Contracts Manager who takes full ownership of their contracts
- A professional leader who leads by example and builds trust with clients and teams
- A collaborative individual who contributes positively to the wider business
- Someone driven to deliver high service standards while supporting commercial performance
What We Offer
- Family Friendly Pay
- Holiday Allowance
- Sickness Scheme
- Pension enrolment after 3 months service
- Aviva Private Healthcare
- Life Assurance
- 360 Wellbeing App - 24/7 access to GP appointments
- Death in Service Insurance
- Fertility Treatment Support Leave
- Paid Maternity Leave
- Paid Paternity Leave
- Gym & fitness discounts and other lifestyle discounts
- Employee refer-a-friend scheme
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