Job Title: Contract Support

Based in London

Purpose of the Job

Provide a comprehensive financial and administrative service.

Main Duties and Responsibilities

• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
• Positively respond to both our internal and external customers through effective communication and personal accessibility.
• Understand procedures and processes and operate them to the required standard. Examples of these are:
  • Ensuring compliance to policies and procedures.
  • Ensuring that sales invoices are raised in a correct and timely manner.
  • Ensuring that Extra Works jobs are raised, billed and closed in a timely manner at the correct gross margin.
  • Raising purchase orders in line with company requirements.
  • Assisting the Contract Manager in the management of WIP and debt.
  • Understanding the contract, including scope and terms & conditions.
  • Assisting the Contract Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment.
  • Management of helpdesk and asset management systems (e.g. Archibus, Concept, Maximo).
  • Maintaining on-site personnel records including training matrices, holiday and sickness records, and timesheets.
  • Assist with monthly Client reporting.
  • Working with the contract manager to help improve the financial standards of the contract that are measured against monthly key performance indicators.