JLL
Contractor Coordinator
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Contractor Coordinator
Based – Derby DE24 (on client site Rolls-Royce)
Hours: 40 Monday to Friday
About the Role
Working as part of a team, this is an exceptional opportunity for the successful candidate to learn from a supportive management team. The Subcontractor Coordinator will be responsible for supporting the JLL and Rolls-Royce management teams to deliver exceptional client service, contract delivery through subcontractor management, and act as ambassador of the JLL team on site.
Key Responsibilities
- Day-to-day site management activities including site functionality, escalation management, planning, and client satisfaction.
- Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors, and vendors at all times.
- Reviewing and approving risk assessments and following safety protocols.
- Managing and reviewing health and safety documentation to ensure compliance and safety on site.
- Support Building Management Systems, creating and managing contractor bookings, Environmental Health and Safety and Quality Compliance, etc. as required.
- Ensuring compliance with JLL and Client policies, and procedures including statutory compliance and standard operating procedures. Management against Rolls-Royce Control standards is key.
- Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting Key Performance Indicators and Service Level Agreements, as required by JLL or Rolls-Royce.
- Ensuring contractor safety, housekeeping, and cleanliness is delivered to the highest standard, working closely with Rolls-Royce subcontractors, monitoring works, and conducting audits.
- Ensuring timely delivery of subcontractor works, ensuring that risks are identified, and lessons learned are documented and shared.
- Building relationships with both internal and external customers including the Rolls-Royce stakeholders, partners, and vendors to ensure the best client experience.
- Communicating efficiently to keep the Client and management team informed of any elevated risks or events, as necessary.
- Providing leadership, direction, and mentoring the JLL team and vendors on site to promote a positive and engaged team culture with a focus on excellent customer experience delivery.
- Assisting the Facilities Manager in ad-hoc duties as required.
- Supervising and monitoring subcontractor’s day-to-day work.
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Required Experience
- Direct contractor experience and associated team management skills to deliver services.
- Experience using a Computerised Maintenance Management system for managing contractors.
- Knowledge of in-country requirements related to building regulations, H&S, contractors, statutory regulations, etc.
- Experience in project/ subcontractor management or team delivery (desired, not essential).
- Active problem solver.
- Ability to meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service-focused approach.
- Keep up to date with industry trends and have direct experience or an interest in facilities management and customer service.
- Open and have good communication skills.
- Strive for excellence in what you do and share ideas for improvement.
- Proficient with Word and Excel and have a keen interest in technology.
- Adaptable to work to requests and projects that may vary from day to day.
What You Can Expect from Us
At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you're ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a Cleaner Operative, we invite you to join our team and make a lasting impact.
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Location
On-site – Derby, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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