Elevate
Contracts Administrator
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Contracts Administrator
Elevate is recruiting a Contracts Administrator to join our high-performing team, being a member of the Managed Services Team. You will provide contract support and participate in projects to improve our customers’ contractual infrastructure, workflow, and processes. You will work independently on assigned matters but will also work collaboratively with other members of the Elevate team and Elevate service lines, as well as the customers in house team.
Specifically, the Contracts Administrator will:
- Maintain and administer the Agiloft contract management system, ensuring data accuracy and system integrity.
- Handle user queries and requests related to contract administration and system functionality, providing timely support and resolution.
- Perform updates and maintenance within the Conga system to support effective contract management processes.
- Extract contract data, maintain and update contract metadata, and ensure information is accurate and up to date.
- Support the effective administration of contractual workflows and processes, ensuring compliance with agreed service level agreements (SLAs) and key performance indicators (KPIs).
- Identify and escalate unresolved issues to designated contacts and relevant stakeholders, ensuring appropriate follow-up and resolution.
- Collaborate with internal teams and client stakeholders to support day-to-day contract administration and contribute to efficient service delivery.
Requirements
- 2+ years of administration experience
- Experience working within a framework of service level agreements and key performance indicators
- Experience with a variety of contract types.
- Preferred: experience working in a global firm.
- Preferred: experience with SharePoint as a document management tool
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Skills for Success
- Ability to work in a fast-paced dynamic environment.
- Enjoy working on multiple projects with quick turn-around.
- Ability to effectively understand and communicate ideas.
- Ability to multitask within tight timelines and limited supervision.
- Result driven and well organized.
- Highly detail oriented, with analytical skills and a proficient contract acumen.
- Excellent organizational and time management skills.
Technical Skills
- Advanced level in Microsoft Products like Excel, Word, Outlook and PowerPoint.
Qualifications
- Bachelor’s degree required.
About Us
Elevate is an expert-led, AI-powered global law company with over 2,200 employees. We are unique in our ability to provide a complete range of software, consulting, and services to help law departments and law firms improve efficiency, quality, and business outcomes.
Our most recent achievements and distinctions include:
- Certified as a Great Place to Work® 2026 across the US, UK, India, Philippines, and Poland for the second consecutive year
- Awarded the 2026 Workplace Honour for Culture, Belonging & Community
- Certified as one of the UK’s Best Workplaces® for Development 2025 by Great Place to Work®
- For the eleventh consecutive year (2026), Chambers and Partners ranked Elevate a Band 1 global services provider across all categories (Contract Lifecycle Management, Litigation Services, Flexible Legal Staffing, Intellectual Property Management, and LawTech Workflow Management & Service Platforms) and as an ALSP in APAC
- Newsweek named Elevate one of ‘America’s Greatest Workplaces in Professional Services’ for 2025 and previously awarded it the highest rating in the ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplaces for 2024’ lists
- For the fourth year in a row, Elevate’s integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
- Elevate named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
- Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
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All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
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