South London and Maudsley NHS Foundation Trust
Contracts Manager

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Job Description
Role Summary
Developing and managing contracts and relationships with nominated Trust commissioners and specific Directorates. The post holder will manage the process to deliver against the requirements of SWL, SEL, SLP, NHSE, ICB’s specialist and additional contracts with other commissioners or providers.
Key Responsibilities
- Working with Internal and External Partners to ensure that contract KPI’s / performance management framework are aligned to national strategies, regulatory requirements and local Trust requirements; responsible for suggesting improvements to the framework.
- Advice on mitigating and managing risk within contracts entered into by the Trust, minimizing the Trust’s exposure to financial, clinical, reputational, performance and business risk.
- Best use of existing/new systems and processes to ensure contract compliance; to identify any material variance and discuss with Directorates and infrastructure departments regarding corrective actions to be taken.
- Promote and enable the embedding of a culture of contract performance across the Trust, which is service / locality owned and led, focused on the delivery of the Trust’s strategy, has a robust accountability framework and well-defined escalation processes in the event of under-performance and/or non-delivery.
- Establish strong liaison with services to develop, monitor contracts through regular quarterly reviews to ensure quality, efficiency and productivity.
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The post holder will support the Trust in managing performance across the Trust as well as securing and managing c.£250M in income from SEL, SWL, NHSE, ICB specialist and additional contracts. The post holder will be part of a team that works closely with Directorates to build relationships with other organisations such as NHS and Local Authority commissioners and independent and third sector providers, operating within the local health economy, as well as across London and nationally. The post holder will support the Head of Contracts and Performance in ensuring that services comply with the various regulatory frameworks provided by Monitor and Standard Contracts with Commissioners.
Contract Types
- Cost And Volume
- Cost Per Case
- MH Tariff Cluster-based
- Outcome-based
- Block
- Framework Contracts
- Non-contract Activity
Covering the following areas:
- Patient-related healthcare providing and subcontracting (including third sector)
- Provider-provider service agreements/contracts
- Contracts relating to the Trust’s income generation activities and new business.
- Contracts relating to the Trust’s purchasing of healthcare-related goods and services
- Support the development within Directorates of Service Level Agreements (SLA)
About Us
South London and Maudsley NHS Foundation Trust provides the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.


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The Trust employs around 5000 staff and serves a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, it provides inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.
By coming to work at our Trust, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities and have the chance to work alongside people who are world leaders in their field.
Contact Information
For further details / informal visits contact:
- Name: Sally Ann Bailey
- Job title: Contracts Lead
- Email address: sallyann.bailey@slam.nhs.uk
- Telephone number: 07891299131
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