Innovation Group UK
Contracts Manager - Subsidence
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Join Our Team as a Contracts Manager - Remote covering North London - Milton Keynes
We are a leading subsidence specialist, renowned for providing technically advanced and cost-effective solutions to our clients. We are looking to appoint a home-based and highly experienced Contracts Manager to oversee the repair phase of domestic and commercial subsidence claims.
You will ensure that work is completed on time, negotiate cash settlements and within its budget. You will be working on a wide variety of projects, each with their intricacies. You will be the point of contact for our clients, engineers, as well as other stakeholders.
Your Day to Day…
- Scheduling of repairs in line with our philosophies and repair strategy
- Conduct pre-contract meetings
- Ensure H&S and CDM obligations are met by all parties, including carrying out H&S site audits
- Validation of variations, in accordance with our procedures
- Manage and report on claims during the repair phase
- Recording of reportable incidents
- Identification of new contractors
- Conduct contractor audits (suitability, competence, etc.)
- Update all relevant information on our database
- Effective cost management throughout repair phase, utilizing the Symbility tool
- Support for engineering and upskilling to the engineering role
Your Skills…
- Exceptional behaviours to support the business and the team and working towards our shared goals
- Understanding of the insurance industry (perils, hazards, loss assessors, loss adjusters, underwriters intermediaries, actuaries, NHBC, etc.)
- Demonstrate a working knowledge of relevant legal and regulatory matters
- Experience within construction and different repair methods, both technical and commercial
- Excellent interpersonal skills
- Can evaluate facts and recommend decisions
- Good time management skills and able to juggle priorities to meet deadlines
- Attention to detail
- Able to influence and obtain agreement where required
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Benefits…
- Competitive pay
- Career path to senior positions
- 25 days pro rata holiday entitlement (+ bank holidays!)
- Flexible benefits package
- Training and development opportunities
- Pension
- Discounts at major brands
- Company Car or Car Allowance
We believe in promoting our staff and have a real career path you can follow as well as opportunities to move around the business.
Company Values and Behaviours
We believe in going beyond expectations for our clients and their customers at every turn. Our aim is to inspire positive change in the sectors we serve. To do this we are clear, visionary, can-do, together, and transformational.
- Clear: We are customer-focused, and this gives us complete clarity on where we’re going and why. Improving the customer experience and delivering in the moment of truth is everything. We have a clear sense of others’ needs and have the depth of knowledge that enables us to respond.
- Visionary: We constantly look at things differently, question the status quo, ask ‘what if…?’ We’re imaginative. Not only does our culture give permission to be thought-provoking, innovative, and creative, these things are highly valued and rewarded. We’re ambitious for improvement.
- Can-do: We’re a positive, can-do organisation, which makes it a happy place to work in and a great organisation to deal with. We recognise that people work better when work is fun – we want them to enjoy every day. We all strive to create an ethos in which great ideas can get ahead.
- Together: We work together to make things happen: we’re collaborative. Fundamental in making togetherness real and credible is being trustworthy. That means being consistent in our level of service; reliable in doing what we say we’ll do, when we say we’ll do it; and open and honest in our dealings.
- Transformational: The combination of all of these qualities gives us the power to take things further for our clients and their customers. We want to go beyond what people thought possible and be a formidable force for transforming the customer experience of risk and the impact of incidents on lives.
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Please note that only shortlisted candidates will be contacted.
Job Types: Full-time, Permanent
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