SB Drain Services Ltd
Contracts / Operations Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Contracts / Operations Manager
SB Drain Services Ltd | Markyate, AL3 | Full-time | £45- 55k + Company car, bonus & benefits
At SB Drain Services our survey and remedial engineers fix the problems below ground. We need someone to run the works above ground. You'll sit at the centre of a small team and take each job from the first phone call to the finished work.
What your week actually looks like
No two days are the same. On Monday a CCTV survey might turn up a collapsed pipe, and by Tuesday you've quoted it, scheduled it and written the RAMS. On Wednesday a client calls in a panic and you rearrange the diary so they get seen. On Thursday a job turns out bigger than the survey showed, and you're talking it through with the engineer on site and agreeing a variation with the client. That's the role.
Day to day, you'll be:
- Taking enquiries. You'll be the first voice clients hear and the person who works out what they need.
- Quoting. You'll turn survey findings and site information into clear, accurate, profitable quotes, then follow them up.
- Scheduling. You'll plan the diary for our survey and remedial engineers, balancing urgent work, planned jobs, travel and the skills each job needs.
- Writing RAMS. You'll produce job-specific risk assessments and method statements that reflect what's really happening on site.
- Organising projects. Larger remedial jobs need materials, plant, access, permits and client updates, and you'll make sure nothing gets missed.
- Being the link. You'll keep clients informed and keep engineers supported, so there are no surprises on either side.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Why this role is different
This isn't a desk job with a rigid process manual. You'll get real autonomy to shape how the role works, from how we schedule to how we quote, and to make it your own. You'll work closely with our Head of Operations and our MD, who will back your decisions and want to hear your ideas. In a small team, what you do shows up straight away.
You'll be right for this if you:
- Are seriously organised and can juggle a full diary without dropping anything
- Can prioritise calmly when three things land at once
- Communicate well, whether you're reassuring a client, briefing an engineer or chasing a supplier
- Are comfortable putting prices together and standing behind them
- Take ownership and don't wait to be told what to do next
Get help with your application
Your very own career expert that helps elevate your application to the next level.
It would help if you have:
- Experience in drainage, utilities, groundworks or another construction or field-service trade
- Experience writing RAMS
- Using scheduling/job management software – BigChange
- Experience of Itouch
- Some understanding of CCTV drain survey reports or remedial techniques such as patch lining and excavation
- A full UK driving licence
What we offer
£45,000 - £55,000
Holiday allowance + Holiday buy back scheme, pension, bonus, company vehicle.
A role you can grow with the business
Interested?
Apply through LinkedIn or send your CV and a few lines about yourself to HR@Sbdrainservices.co.uk.
Tell us about a time you kept a lot of plates spinning, because that's what we really want to hear about.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London