MacRail
Control Room Operator
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Company Description
MacRail delivers integrated workforce and site management solutions that enhance safety, efficiency, and project performance across the UK’s rail and infrastructure sectors. Recognised for market-leading site access control services, the company now provides a comprehensive mix of smart technologies and human-led solutions to improve worksite management and workforce support. Clients, including Network Rail and Colas Rail, rely on MacRail to ensure that only qualified and authorised personnel access safety-critical sites, supported by expertly trained site teams and a 24/7 Control Room. Acting as gatekeepers of each site, MacRail’s professionals help maintain compliance, safety, and operational excellence in complex construction and infrastructure environments. A strong commitment to service, safety, and innovation underpins MacRail’s mission to empower teams, protect worksites, and enable high-performing, successful projects.
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Role Description
This is a zero-hours contract on-site Control Room Operator role based in Weston-super-Mare. The role involves:
- Communicating clearly with site teams
- Maintaining accurate records
- Following compliance and safety protocols
- Contributing to continuous improvement of control room processes
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Qualifications
- Experience in control room operations, including monitoring systems, responding to incidents, and following standard operating procedures
- Strong communication skills, with the ability to relay information clearly and collaborate with site teams and management
- Attention to detail, a high level of situational awareness, and the ability to remain calm under pressure
- Basic IT literacy and the ability to use software; training will be provided
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