Location:

Swindon, Wiltshire, United Kingdom

Job ID:

R0137688

Date Posted:

2026-10-05

Company Name:

Hitachi Rail UK Limited

Profession (Job Category):

Communications & Corporate Affairs

Job Schedule:

Full time

Remote:

No

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description

Your New Role

Control Room Team Leader

Swindon
£79,677 + 15% shift allowance
Permanent Contract
Days & Nights shift

In this position, you’ll oversee the smooth running of our control room, ensuring our fleet is maintained, serviced, and cleaned to the highest standards. You’ll play a key role in keeping our trains on track and our passengers moving. If you have management experience, fantastic – but if you’re looking to take the next step in your career and have strong technical and operational knowledge, we’d love to hear from you.

Please note: This is a shift-based role covering days, nights, and weekends – perfect for someone who thrives in a dynamic environment.

What you’ll be doing

• Undertake the role of “Maintainer Control Room Contact” on a shift basis as set out in the TSA Contract.
• Responsible on a shift basis for the ongoing management of the Hitachi control room operations and support teams located in the operational control room.
• Management of fleet planning and all operational interfaces at the Great Western Integrated Control Centre. Co-ordinating the deployment of technical riding inspectors and station-based technicians.
• Line management, supervision, and support of the Maintenance Controllers and Technical Riding Inspectors.
• Working closely with the associated maintenance depots:
  • Production of the short and long-term maintenance plan to ensure class 800 fleets are maintained, serviced, and cleaned in line with contractual requirements.
  • Utilisation of Hitachi’s SAP Maintenance Management Systems.
  • Planning all exams, servicing, and cleaning requirements back to the appointed depot.
  • Monitoring fleet status using remote diagnostic data and planning train to depot accordingly.
  • Planning fleet modification requirements back to depot to meet the required completion KPIs.
  • Accountable for planning outstation attendance and rectification.
  • Ensuring that any CBM requirements are planned back to depot to meet reliability targets.
  • Recording and planning rectification of damage and vandalism as required.
  • Proactive materials and staff planning in conjunction with the associated maintenance depots.
  • Planning customer requirements such as the operator's performance improvement plan and CCTV data extraction.
  • Adherence and management of the train performance regime.
  • Availability of train fleet and utilisation of spare trains.
  • Capturing in-service maintenance requirements and planning accordingly.
  • Access and maintenance of records to include control room logs, maintenance management system, and remote train diagnostics.
  • Recording of KPI failures on KPI scorecards through the associated IT Systems and control room log.
  • Ensure the maintenance Controllers document and record all control room activities and processes required to support the customer passenger service.
• Develop professionally and support good working relationships with all stakeholders.
• Personal development plans for all direct reports.
• Learn new skills in accordance with Hitachi’s new business demands as required.
• Undertake competency assessment in line with the customers and Hitachi’s requirements.
• Liaise with Hitachi and external personnel as required to complete the duties of the post.
• Deputise for the Fleet Delivery Manager or Maintenance Controller as required.
• Other duties and instructed by the line manager.
• Other responsibilities relevant to the role based on localised requirements.