DFDS
Control Tower Administrator - Part Time
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Do you enjoy coordinating shipments, managing customer expectations, and keeping international freight moving efficiently? Are you highly organised, detail-focused, and comfortable working in a fast-paced logistics environment? If so, you could be the newest addition to our team as a Control Tower Administrator.
Be part of the movement – and play your part
About The Role
As a Control Tower Administrator, you'll play a key role in supporting the coordination and monitoring of international freight movements, ensuring shipments are managed efficiently from origin to destination. Working closely with customers, carriers, overseas agents, and internal teams, you'll help maintain service levels while providing proactive communication and operational support.
You Will Be Responsible
- Coordinating deep sea import and export shipments from booking through to final delivery
- Monitoring vessel schedules, shipment milestones, and operational progress
- Liaising with ocean carriers, overseas agents, customers, and suppliers
- Preparing and checking shipping and customs documentation
- Managing customer accounts and providing shipment updates
- Identifying and resolving operational issues before they impact service delivery
- Maintaining accurate records across transport and shipment management systems
About You
You'll ideally have 2–5 years of experience within freight forwarding, logistics, shipping, transport, or supply chain operations, with exposure to deep sea import and export movements. Experience with ocean carrier booking processes, vessel scheduling, customs procedures, and international trade documentation is highly desirable.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You'll be comfortable working with transport management systems, spreadsheets, and shipment tracking platforms, while maintaining a high level of accuracy and attention to detail. Knowledge of Incoterms, international supply chain processes, and customer account management would be advantageous.
You'll thrive in this role if you enjoy working in a fast-paced logistics environment where no two days are the same. You'll be highly organised and capable of managing multiple shipments, deadlines, and customer requirements simultaneously. A proactive mindset, strong communication skills, and the ability to remain calm under pressure are essential. Someone who is customer-focused, solutions-oriented, and confident engaging with carriers, overseas agents, suppliers, and customers will fit well within the team.
Working at DFDS
Join the movement and grow with us.
Be a valued member of a diverse team at DFDS and help drive change together.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills