Betsi Cadwaladr University Health Board
Conwy West Cluster Lead
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Job Overview
We are seeking an experienced and visionary leader to join Betsi Cadwaladr University Health Board as the Primary Care Cluster Lead for Conwy West.
This influential role will provide strategic leadership across the Conwy West Cluster, bringing together primary care, community services, local authority partners, third sector organisations and wider stakeholders to improve population health outcomes and deliver high-quality, integrated care.
The successful candidate will lead the development, planning, delivery and evaluation of services that meet local population needs, whilst promoting innovation, collaboration and sustainable models of care. This is a key role in shaping the future of primary and community healthcare by driving service transformation, supporting the delivery of the Cluster Development Plan and ensuring services align with Welsh Government priorities, the Health Board's strategic objectives and the principles of Value Based Healthcare.
This role is suitable for an experienced health or social care professional who currently works within the Conwy West Cluster and has a strong understanding of primary and community services, has excellent partnership working experience, is a skilled communicator and passionate about improving local populations health and wellbeing outcomes.
Main Duties of the Job
The Primary Care Cluster Lead will:
- Provide visible and effective leadership for the Conwy West Cluster, ensuring Cluster funded services are safe, effective, patient-centred and continuously improving.
- Develop and implement a three-year Cluster Integrated Medium Term Plan (IMTP), focused on improving population health, service accessibility and sustainability.
- Lead the development and delivery of cluster priorities which support implementation of the national Primary Care Model for Wales and the Health Board's strategic plans.
- Work collaboratively with GPs, community teams, pharmacists, dentists, optometrists, local authority partners, third sector organisations and other stakeholders to deliver integrated services.
- Drive service redesign, innovation and change projects that improve health and wellbeing outcomes, patient experience and value.
- Ensure robust governance arrangements are in place across cluster services which include overseeing the cluster budgets and expenditure plans, ensuring resources are utilised effectively and in accordance with Health Board financial governance requirements.
- Support the development of evidence-based care pathways that strengthen community-based care.
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Working for Our Organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description and Main Responsibilities
The Cluster Lead will act as a system leader across the Conwy West area, bringing together a diverse range of partners to develop and deliver services that improve health and wellbeing outcomes for local people. The role works closely with the Integrated Health Community (IHC), Cluster Support Team and professional leaders to establish strategic priorities and ensure effective delivery of cluster objectives.
The post holder will be responsible for identifying opportunities for service improvement and transformation, using population health intelligence, performance information and stakeholder engagement to inform decision making. You will lead the planning, implementation and evaluation of projects that support integrated, person-centred care and contribute to long-term sustainability across primary and community services.
A key aspect of the role involves developing collaborative relationships across healthcare, local government, housing, public health, voluntary services and community organisations. You will influence and negotiate across organisational boundaries, facilitating constructive discussions and delivering change in complex environments where differing priorities and perspectives may exist.
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You will also be responsible for maintaining effective governance arrangements, ensuring projects and services meet quality, safety and performance standards. This includes monitoring outcomes, overseeing project evaluation frameworks, producing performance reports and supporting continuous improvement activities.
The role requires strong leadership, excellent communication skills and the ability to manage complex service development programmes while balancing strategic priorities, financial responsibilities and stakeholder expectations.
Person Specification
Qualifications and Knowledge
Essential criteria
- Masters degree or professional qualification with experience at a senior management level in the NHS
- Excellent knowledge of a Healthier Wales, Primary Care Model for Wales and the strategic vision for Clusters
Desirable criteria
- Health Service Management and Leadership qualification
Experience
Essential criteria
- Demonstratable experience in delivering service improvements across primary and community health care settings
- Proven track record of developing relationships across a wide range of organisations and disciplines
- A proven track record of commanding respect amongst colleagues, of problem solving and of achieving service improvement and change.
- Sound knowledge base of the NHS, the current issues, its values and principles of timely local access for the population
Desirable criteria
- Experience in health or social care leadership
Personal Skills
Essential criteria
- Being able to manage own emotions and be resilient in a range of complex and demanding situations
- Values: demonstrates the values we seek in our staff: caring for each other, working together and always improving.
- Organisation and Planning: ability to cope with and effectively manage a multi-disciplinary team to ensure clear and unequivocal focus on quality and safety.
Desirable criteria
- Ability to speak Welsh
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