Royal London
COO Business Governance & Reporting Manager
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COO Business Governance & Reporting Manager
Location: Alderley Park
Working style: Hybrid
Contract Type: Permanent
We’re looking for a COO Business Governance & Reporting Manager to join our COO Business Operations team. This is a great opportunity to play a key role at the heart of the COO function, supporting effective governance, high-quality reporting and well-structured decision making across a dynamic and fast-paced business area.
As COO Business Governance & Reporting Manager, you’ll work closely with senior stakeholders to ensure the COO function operates within clear, effective and compliant governance arrangements.
About the role
- Providing expert advice and guidance to colleagues within the COO function on Group and RLMIS governance processes, standards, templates and procedural requirements
- Supporting COO colleagues to understand and meet governance expectations, maintaining accurate and accessible process documentation
- Overseeing COO Operating Committee agendas and ensuring actions, outcomes and forward plans are clearly reflected in forward agendas
- Ensuring COO governance forums have clear purposes, Terms of Reference and management, information flows
- Supporting the development of clear, compelling and decision-focused papers for Board, Executive-level Committees and COO governance forums. Drafting, reviewing and refining papers, reports and updates to ensure consistent, coherent and high-quality narratives
- Coordinating COO monthly Board updates and drafting inputs into CEO and CFO Board updates where required
- Overseeing a harmonious and coherent flow of information and updates between COO governance forums and Group governance structures, ensuring alignment and coherence as well as identifying opportunities to streamline and automate reporting and MI flows.
- Supporting risk and control management, issue escalation and assurance actions.
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About you
- Experience developing high-quality Board-level papers, governance updates or senior reporting materials. Highly analytical, accurate and detail-focused, with the ability to maintain narrative coherence across papers and updates
- Excellent written communication skills, with the ability to create clear, structured and decision-focused narratives
- Strong applied understanding of governance frameworks within financial services
- Excellent planning, organisation and coordination skills, with experience managing governance cycles
- Ability to understand MI flows, escalation routes and reporting pathways
- Strong stakeholder management skills, with the confidence to build trusted relationships and provide constructive challenge to senior colleague’s collaborative working style, strong verbal communication skills and the ability to build effective relationships across teams
- Proactive, resilient and comfortable managing multiple priorities in a fast-paced environment
- A continuous-improvement mindset, with the ability to identify inefficiencies and turn ideas into practical, scalable improvements.
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About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long‑term savings and asset management products and services.
Our People Promise is that we’ll all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate and Achieve.
We’re proud to reward our people with a competitive benefits package, including generous annual leave, a strong employer pension contribution and private medical cover.
Inclusion, diversity and belonging
We’re an inclusive employer and value diversity of background, experience and thought. We believe our differences make us stronger and are committed to creating a workplace where everyone feels respected, supported and able to perform at their best.
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