Connected Health Group Limited
Coordination Administrator
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About The Job
Are you ready to be part of a revolutionary force in healthcare? We're expanding rapidly to meet the growing needs of our communities, and we want compassionate individuals like you to join us on this remarkable journey in our Whiteabbey office.
WHY CHOOSE US:
- Pioneering Homecare Revolution: Join a team at the forefront of the homecare revolution, shaping the future of homecare in Northern Ireland.
- Community Impact: Be a vital part of our commitment to making a profound impact on the lives of individuals across Northern Ireland. Your role goes beyond caregiving; it's about fostering independence and dignity within the comfort of their own homes.
- Dedication to Excellence: As one of the leading homecare companies in Northern Ireland, we are dedicated to maintaining the highest standards of care.
YOUR ROLE AS COORDINATION ADMINISTRATOR:
- Daily Impact: Your role isn't just a job - it's an opportunity to positively influence someone's life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home.
- Essential Connection: For many of our clients, you may be the sole person they interact with. Your presence and care are not just essential; they're a lifeline.
- Dynamic Team: Join a dynamic team enhancing the quality of life for individuals and communities throughout Northern Ireland.
WHAT WE'RE LOOKING FOR:
- Compassion: A genuine passion for making a positive impact on the lives of others.
- Dedication: Commitment to providing vital support and care to those who need it most.
- Team Spirit: A desire to be part of a dynamic team that values collaboration and excellence.
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WHAT YOU'LL GAIN:
- Professional Growth: Opportunities for professional development and advancement within a rapidly expanding company.
- Fulfillment: Experience the satisfaction of knowing your work directly contributes to the well-being of others.
- Community: Join a supportive community of like-minded professionals who share your dedication to making a real difference.
BENEFITS:
- £200 Sign on Bonus
- £200 Refer a Friend
- Cycle to Work Scheme
- Local business discounts and gym memberships
- Blue Light Card Scheme
- Training & development opportunities
Key Duties And Responsibilities
- Client satisfaction monitoring online
- Staff satisfaction monitoring online
- Creating client filing system (paper and online)
- Filling appropriate paperwork
- Archiving ceased client paperwork
- Creating client information files for new clients homes
- Auditing client daily record sheets
- Assisting with answering incoming phone calls from clients/carers/social workers and Trust employees
- To undertake any other reasonable duties as required
Essential Skills & Experience
- A minimum of 1 year of Administration Experience
- Proven track record in a fast-paced environment
- Strong desire to contribute to the overall success of the Coordination Team
- Proficient use of MS Office to include Excel and Outlook
- Ability to demonstrate excellent organisational skills
- Excellent communication skills (both written and verbal)
- Previous experience providing a high level of customer service
- You will be a highly motivated and enthusiastic individual
- Excellent time management skills
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DESIRABLE CRITERIA:
- Experience in a domiciliary care work environment
About Us
At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf
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