British Film Institute (BFI)
Coordinator of Volunteers
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Salary: £33,477 per annum
Fixed Term Contract: 01 September 2026 – 30 October 2026
Location: London, BFI Southbank
We are looking for a Volunteers Coordinator to support on all aspects of administration and organisation of volunteer resource at the festival. The Coordinator will be responsible for scheduling, training, supervising, and supporting the festival volunteers.
BFI London Film Festival (LFF) runs an Industry & Professional Programme of screenings, events, networking, and an informal marketplace for around 3,500 film industry professionals alongside the main public festival.
What you’ll do
- Liaise with festival departments to understand their needs and to provide details of volunteers assigned to their events.
- Help raise staff awareness of the role and the function of volunteers.
- Ensure there is appropriate support and training for volunteers.
- Lead on the process of organising and uploading shifts for volunteers to the platform along with amending and communicating with volunteers.
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What you’ll bring
- Experience gained within a cultural organisation, events, or other related organisation, in a similar role working with volunteers.
- Experience in delivering excellent customer service, managing issues diplomatically, and resolving concerns with sensitivity and professionalism.
- Demonstrable skill and experience in information and data management and experience using databases including Excel.
- Demonstrable skill and experience working with systems and databases including StaffSavvy and Airtable.
Take a look at the full job description to learn more about the role and how you could be a great fit.
Benefits
- 25 days annual leave (rising to 30 with service) + bank holidays + the option to buy up to 5 extra days of annual leave
- Additional paid time off between Christmas and New Year
- BFI pension scheme with 5% employer contribution
- BFI Childcare Scheme, where we contribute to childcare costs
- Enhanced pay for Maternity & Paternity leave
- Complimentary tickets to BFI Southbank & IMAX screenings and events
- Free BFI Player subscription + discount on BFI merchandise, and film tickets
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We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups; who identify as D/deaf and disabled and/or are Black and Global Majority. We guarantee a place at the first stage selection process to our under-represented groups who meet our minimum requirements.
Further details about the role, the BFI, and our benefits can be obtained by visiting www.bfi.org.uk/about-bfi/job-opportunities.
The closing date for applications is 23:59 on Monday 03 August 2026
Interviews will be held on TBC
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