Copy of Claims Manager

Established in 2012, Omnia Projects is a respected specialist in transmission and distribution engineering, project management, and technical assurance. With more than 140 staff, the company has delivered critical infrastructure for clients including National Grid, helping to shape the UK’s evolving energy system.

Omnia Projects brings expertise across the full energy project lifecycle, from feasibility and concept design through to commissioning and operation, helping clients navigate the growing complexity of the UK’s energy landscape. As part of the Egis Group, Omnia Projects supports an integrated service offering across civil and structural engineering, protection and control, project delivery, high-voltage substations, overhead lines, and cable design for energy transition and grid modernisation projects.

Job Description

We are seeking an experienced Claims Manager with a strong quantity surveying and commercial background to lead the preparation, assessment, and resolution of contractual claims on a major London-based project. You will work remotely for much of the week while partnering with project, commercial, planning, and delivery teams. You will identify contractual entitlement, protect the project’s commercial position, and help resolve issues before they escalate. Attendance at project meetings or locations in London will be required when necessary, so the ideal candidate will be based in London or within a practical commuting distance.

Key Responsibilities

• Lead the end-to-end management of contractor and client-side claims, from early identification and strategy through submission, negotiation, and resolution.
• Prepare robust, fully evidenced claim narratives covering contractual entitlement, cause and effect, quantum, and supporting records.
• Assess incoming claims and variations, testing contractual basis, valuation, programme impact, and the quality of substantiation.
• Apply quantity surveying expertise to cost build-ups, valuations, change control, loss and expense, disruption, and prolongation assessments.
• Work with planning and project controls colleagues to understand delay, sequencing, productivity, and time-related cost impacts.
• Advise Project Managers and senior stakeholders on contractual risk, claim strategy, commercial exposure, and recommended actions.
• Support the administration of Early Warnings, Compensation Events, notices, instructions, and other contract communications under NEC contracts.
• Maintain accurate claim registers, contemporaneous records, correspondence, and audit trails, ensuring deadlines and notice requirements are met.
• Lead or support negotiations with clients, contractors, and supply-chain partners to achieve fair, timely, and commercially sound outcomes.
• Help prevent disputes through proactive issue resolution and support adjudication, mediation, expert review, or other formal processes when required.
• Produce concise reports on claim status, value, risk, forecast position, and key decisions.
• Promote consistent claims-management practice, lessons learned, and effective record-keeping across the project team.