Reflect Digital
Copy of Marketing Manager - FTC: Maternity Cover (15-18 months)
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MARKETING Coordinator
Fixed-Term Contract: Maternity Cover (15-18 months)
Possibility for the role to become permanent based on the agency's position at the end of the contract
£26,000-£32,000 DOE
Hybrid working (Location: Maidstone Office, Kent)
What we do at Reflect Digital
Our mission is to unleash potential by combining the power of behavioural science with the art of marketing.
- For our team, enabling them to do the best work of their careers.
- For our clients, empowering them to achieve their business goals.
- For our industry, inspiring our future digital leaders.
Reflect Digital is a performance marketing agency that specialises in using human-behaviour insights to supercharge digital marketing campaigns. From strategy to delivery, we level up our clients’ digital marketing by generating quality conversions across the customer journey.
Part of the Human First Collective, Reflect Digital sits alongside LAB, a technology and innovation agency, and Aspiration Digital, our charitable arm, which inspires our future digital leaders.
Since we were founded in 2011, we’ve received many awards and recognition, including Employer of the Year 2025, Campaigns Best Places to Work 2025 and 2026 and Best Use of Search in the European Search Awards 2026 with Nido Living, among others, demonstrating both our commitment to our team and our delivery of truly strategic campaigns for our clients.
The role
This role will straddle three core businesses: Reflect Digital, LAB, and Aspiration Digital (our flagship event for students).
Within this role, you will be exposed to every aspect of marketing, making it the ideal learning opportunity to expand your knowledge and skill set as a generalist marketer. This role will challenge you to try new things and discover which channels you enjoy the most and where you excel.
Ideally, you will have some foundational marketing knowledge with a keen interest in marketing, having proven this in either a similar role or as a passion/hobby. Copywriting and graphic creation using tools such as Canva are required for this role, and we would need to see evidence of experience in this area.
As Marketing Coordinator (15–18 Month Fixed-Term Contract), you will step into our central marketing team of three, working closely with our Marketing Director and Marketing Manager, to cover maternity leave across the Collective.
While you will be covering a specific colleague's leave, you'll be fully supported from day one with a comprehensive handover document, plus ongoing guidance from the Marketing Director and fellow Marketing Manager to ensure a smooth transition. This is an exciting opportunity to be a part of the vision and growth plans for the future and support us as we execute these across the businesses.
What you will be doing...
The distribution and accountability of some of these tasks is very person-reliant, and therefore we balance workload based on an individual's strengths and passions, which would be up for discussion as part of the interview. We do not expect you to be an expert in all areas of marketing, but we are looking for a generalist marketer who has knowledge of all areas/channels within marketing.
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- High Standards of Work: Produce great outcomes in line with the agency’s marketing strategy.
- Events Support: Assist in delivering the Collective’s events calendar, including Aspiration Digital (our annual student conference), Brunch and Learns, exhibitions, and roundtables.
- Social Media: Creating copy and graphics to share on our agency social platforms, working alongside the Marketing Manager, Graphic Designer, and Head of Video to ensure you have the content you need.
- Content: Creating written content (blogs, reports, marketing emails, email templates, landing pages) and visual content (using Canva or similar).
- Platforms: Uploading content to our website via CMS, Mailchimp, Canva, Productive CRM, Reply, Apollo, among others.
- Marketing Research: Conduct market research to identify challenges of clients, new ideas, upcoming events, etc.
- Branding: Helping maintain brand consistency across documents and templates.
- AI: Curiosity around AI tools for copy ideas, workflow efficiency, and design inspiration.
Successful Collaboration
- Collaborating with the team and contributing to key work
- Support the Marketing Director in the execution of the agency’s marketing strategy and activity plan
- Support the successful organisation of the agency’s flagship event programme: Aspiration Digital
- Work closely with the team to generate content for social channels and the website
- Contribute to the team using your prior knowledge, fresh thoughts, and enthusiasm
- Collaborate with the wider team when appropriate for campaign delivery: reports, events, etc.
Continuous Professional Development
- Taking ownership of your own development with the support of your team
- Proactively seek out training and continuing professional development to ensure continued learning
- Seek out feedback from colleagues and take on board feedback to ensure your continuing professional development
- Be self-reflective to identify your own areas for development and, with support, identify methods to address these areas
Skills and competencies
- Communication: Be able to communicate effectively with internal teams and external parties where appropriate. Upholding our values and the highest levels of professionalism at all times.
- Decision making: Making decisions that positively impact the marketing team’s work and seeking advice and guidance on more challenging decisions.
- Team working: Working collaboratively with the team through communicating, listening to, and responding professionally to feedback.
- Result orientated: Can work to deadlines and given KPIs.
- Responsibility: Able to take responsibility for allocated tasks.
- Learning focused: Take ownership of your own learning and professional development with the support of more senior colleagues.
- AI: Have an appreciation for how AI can be used to augment your skills and elevate what we deliver without taking away creativity and critical thinking.
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What does success look like?
- Owning the agency’s social media presence and helping us to grow and thrive in this area.
- Writing and editing content.
- Driving new ideas forward and helping to come up with new ways of working.
THE PACKAGE
Salary: £26k-£32k DOE
Fixed contract 15-18 months with the opportunity for the role to become permanent based on the agency’s position at the time
Work/Life Balance: Flexible working, 4-day work week, and hybrid working available.
Annual Leave: 28 days (ex. Bank Holidays) plus Birthdays, Charity Day, and between Christmas and NY.
Healthcare: Private Healthcare from Vitality.
- Breakfast Club and healthy snacks
- Weekly Wellbeing Sessions
- Access to trained Mental Health First Aiders (MHFA)
- Lunch & Learn and Brunch & Learn sessions
- Internal Training Opportunities - MHFA Training, First Aid Training, ED&I Training
- Endometriosis Friendly Employer
- Career Progression
- Work Anywhere Policy - Up to 4 weeks a year!
- Agency Partnerships
To watch staff testimonials about our company culture, you can watch this video on YouTube.
Interview process - What to expect.
This is a more detailed breakdown of our interview process and what to expect at every stage. If you require any reasonable adjustments to this process, please notify us at the application stage.
- Cultural Interview with People Director & Hiring Manager via Google Meet - 1 hour
- Task Stage - A task is set in advance and then a task Interview in person - 1.5hrs at the Maidstone office
- Video or phone interview with our CEO, Becky.
Diversity and inclusion are at the heart of what we value as an organisation. Reflect Digital is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any other status protected by law. Our People team is happy to support any reasonable adjustments that are needed within the recruitment process, such as additional time or different application or interview formats. If we can do something to alter the recruitment process to better suit you, please let us know when you apply. We are committed to providing an inclusive and welcoming environment for all employees, volunteers, subcontractors, freelancers, and clients. Your information will be kept confidential according to the General Data Protection Regulation (GDPR).
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Reflect Digital we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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