The Legal Aid Agency
Corporate Assurance Officer - Legal Aid Agency (Ref: 21145)
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Job Summary
Please refer to Job Description
Job Title & Grade
EO Corporate Assurance Officer
Contract Type
Permanent
Salary range (depending on location)
- National - £29,303 to £31,061
- London - £33,551 to £35,564
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location
National - Any LAA Office
Please note that whilst this role is open to all Civil Servants, you can only apply for London, Cambridge and Brighton offices if you are a current LAA staff member based in those offices. This is due to and in line with the LAA's Location Strategy and the Cabinet Office's Places for Growth Strategy.
Please note* If you are successful, this role requires National Security Vetting at CTC level, in addition to our standard pre-employment checks.
To obtain CTC clearance, you must meet the current National Security Vetting residency requirements. Under Central Government policy, applicants must normally have been resident in the UK for the last 3 years to be eligible for this level of clearance.
Minimum Working Pattern
If you are applying for a part-time role, please note that to meet business demands we need cover for a minimum of 21 hours and to cover at least 3 days of the week, with a working pattern that includes Fridays.
To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training.
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.
Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.
Corporate Assurance, Risk and Secretariat Team
The CARS team combines the 5 functions of Health & Safety, Information & Data Security, Business Continuity, Risk and Secretariat to collectively strengthen and support the LAA’s governance, our assurance strategies, risk management processes and provide support to the LAA’s senior governance forums including the Board and Executive Leadership Team.
Note, depending on your office location you may be managed remotely.
Job Summary
The Corporate Assurance Officer works across multiple functions to provide administrative support as required. The role has particular emphasis on managing key assurance meetings, maintaining action logs and following up responses, supporting incident management processes and managing several shared mailboxes.
Key Responsibilities
- Managing CARS team shared mailboxes, acting as a point of contact, triaging incoming mail, responding to routine queries and escalating other matters appropriately.
- Providing secretarial support to working groups and committees including but not limited to, Information, Risk and Security Working Group and Risk & Assurance Working Group. Support will include taking minutes, coordinating meetings, maintaining action logs and facilitating the work of these committees.
- Providing support to LAA’s incident response process, standing up incident response meetings, taking minutes, preparing and maintaining action logs, providing briefing notes and assisting with post-incident processes such as lessons learned exercises.
- Logging and managing responses to routine security incidents, escalating non-routine incidents as required.
- Acting as an administrator for H&S training, assessment and record systems.
- Maintaining records of and facilitating inductions for new LAA staff
- Providing support to Information Assurance, Health & Safety, Business Continuity, Risk and Assurance functions as required for specific projects and exercises to support the work of a CARS function or wider CARS team objectives
- Other work as required to support the overall objectives of CARS.
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Essential Knowledge, Experience And Skills
- Excellent organisational and planning skills;
- The ability to prioritise effectively to deliver at pace to tight deadlines and competing priorities;
- Effective interpersonal and influencing skills to engage and build relationships with key stakeholders;
- Ability to manage upwards;
- Attention to detail with a commitment to delivering excellence in all work.
Desirable Knowledge, Experience And Skills
- Knowledge of LAA business processes
- Knowledge of LAA stakeholders
- Experience of minute taking or committee administration
Person Specification
This role would suit a highly organised individual with good attention to detail who is able to manage their own workload and prioritise against competing deadlines.
Assessment approach
Application Process
To apply please provide a statement of suitability showing how you meet the essential criteria in no more than 750 words.
Your statement should demonstrate your ability to do all of the essential knowledge, experience and skills listed, using examples can help strengthen your application.
Please note we do not require a CV.
Please note that we only require a Statement of Suitability for your application. The wording on this advert may suggest that an Experience question is also required, however this is not necessary.
Interview / assessment Process
If You Are Successful Through The Application Stage, You Will Be Invited To An Interview / Assessment Centre In Person Or Via Microsoft Teams Where You Will Be Assessed Against The Following:
Strengths relevant to the role
The Following Behaviours
- Delivering at Pace
- Working Together
- Managing a Quality Service
Your Experience of implementing, promoting, or understanding diversity and inclusion policy - Diversity is the presence of difference, this can include one or more of the protected characteristics (Gender, Age, Race, Disability etc.) or it can be about working patterns, whether we like to jump into a task or reflect on it before acting. Inclusion is how we welcome, value, and celebrate diversity, giving everyone a voice, tapping into ideas, and enabling everyone to be themselves at work and achieve their potential.
For this grade/ role we would expect the candidate to demonstrate understanding of the terms Diversity and Inclusion and be able to explain why they are important to them and to where they work. Examples of action they have taken (in or outside of work) to embrace diversity (e.g., increasing understanding) or improve inclusion for others will increase the strength of their answer.
Shortlisting is planned for week commencing: Monday 7th September 2026
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Interviews are planned for week commencing: Monday 21st September 2026
If you would like more information on this opportunity, please contact – Gary Winter, Head of Governance, gary.winter@justice.gov.uk and Nicola Murchie, Head of Governance, Risk and Assurance, nicola.murchie@justice.gov.uk.
Our LAA commitment to Diversity and Inclusion
The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.
The LAA’s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.
Reasonable Adjustments
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing LAARecruitment@justice.gov.uk after you have applied so that we can discuss options with you.
Complaints procedure
If you have any complaints about this recruitment activity, please share your concerns by emailing LAARecruitment@justice.gov.uk initially. We aim to respond to any complaint within 10 working days.
If you are dissatisfied with our response, we will forward your complaint to the Civil Service Commission, an independent body, for review.
Job Title & Grade
EO Corporate Assurance Officer
Contract Type
Permanent
Salary range (depending on location)
- National - £29,303 to £31,061
- London - £33,551 to £35,564
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location
National - Any LAA Office
Please note that whilst this role is open to all Civil Servants, you can only apply for London, Cambridge and Brighton offices if you are a current LAA staff member based in those offices. This is due to and in line with the LAA's Location Strategy and the Cabinet Office's Places for Growth Strategy.
Please note* If you are successful, this role requires National Security Vetting at CTC level, in addition
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