M&G plc
Corporate Business Analyst
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At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.
The Role
M&G Life serves over 5 million customers and manages an impressive £300 billion across a diverse range of products and wrappers. With an ambitious growth agenda for 2025 and beyond, we’re transforming how we engage, advise, and deliver value.
At the heart of this transformation is our Individual and Lifetime Pensions Portfolio - driving growth in our flagship product PruFund through expansion onto new platforms and product enhancements, retention of existing customers and enhancing the customer/advisor experience.
We have an exciting opportunity for a Corporate Business Analyst to join our Business Analysis team within the M&G Life Transformation function. In this pivotal role, you’ll:
- Lead end-to-end Analysis & Design activities across a portfolio of projects and programmes
- Manage and mentor a team of Business Analysts, fostering collaboration and professional growth
- Work closely with talented professionals across disciplines, engaging with stakeholders at every level to define innovative solutions that deliver outstanding outcomes for our customers, advisers and our business.
Key Responsibilities for this Role
- Leading business analysis across complex, large-scale programmes and portfolios, shaping solutions that align with strategic objectives, target operating models and business priorities
- Bringing clarity to complex business problems, opportunities and desired outcomes, ensuring solutions are focused on delivering measurable value
- Working proactively with senior stakeholders to identify, analyse and prioritise requirements based on business objectives and organisational goals
- Challenging thinking, exploring alternative options and driving evidence-based decisions to deliver the best possible business outcomes
- Providing strategic leadership and direction for the Business Analysis team, setting standards, guiding delivery approaches and assuring the quality of analysis outputs
- Acting as a trusted partner to senior leaders, project teams and strategic suppliers to ensure analysis and design activities are aligned, effective and deliver lasting change
- Building and developing Business Analysis capability, championing best practice, mentoring others and continually improving tools, methods and ways of working
- Creating innovative approaches, frameworks and solutions that help solve complex business challenges and enable successful delivery across the change portfolio
- Maintaining oversight of Business Analysis resources and capability, supporting workforce planning, recruitment, development and performance management of the team
- Driving continuous improvement through the adoption of industry best practice, innovation and professional development, ensuring the function remains fit for the future
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Key Knowledge, Skills & Experience
- Extensive experience and knowledge of life and pensions products, markets and competitors within a large programme environment
- Experience of working with 3rd party providers and senior stakeholders (up to Exec Director level) across the business and influencing thinking across a range of disparate business stakeholders
- Experience of leading and directing teams of business analysts within large scale strategic change programmes
- Significant experience of defining outcomes, facilitating workshops, requirements gathering, process modelling and producing business options and solution designs
- Significant experience of working in a project environment involving process re-engineering, journey definition, major systems change and organisational and cultural change
- Significant experience of selecting and driving the right design approach in complex and ambiguous environments from a range of pragmatic and creative solution options
- Significant experience of analysing complex business information and desired outcomes to understand and drive change requirements, solution design and programme initiation
We’d love to hear from you if you’re someone who’s genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what’s really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you.
Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole.
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If this sounds like you, we want you to apply!
Location: Various – Reading, London, Kildean
Job Level: Manager / Expert
Reports to: Vincent Howard-White
What we offer:
We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:
- A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
- Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
- Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
- Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
- Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.
To explore more about life at M&G and our full benefits offering, visit Life at M&G
At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.
M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.
We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com
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