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M&G plc

Corporate Communications Media Manager

London
Posted about 20 hours ago
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At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

Role Overview

This is a Corporate Communications Media Manager role with responsibility for building and managing M&G’s reputation with corporate media audiences, third parties, and other key external stakeholders. The role sits within M&G’s External Relations team as part of the Corporate Affairs, Brand and Sustainability (CABS) team reporting to the Head of Media Communications.

We are looking for an individual who enjoys working in a team and is passionate about securing media coverage and is equally comfortable managing reputational issues. The ideal candidate will have experience operating within a media team of a financial services, a highly regulated environment, or relevant agency experience. They will have a strong understanding of the media demands facing a FTSE 100 company, including the financial reporting cycle, corporate issues shaping M&G’s external environment, UK political developments, regulation, and sustainability-related issues.

Key Responsibilities

  • Building Relationships with Journalists: Raise M&G’s share of voice across corporate, City, and business media, and specialist trade media, including sustainability media publications.
  • Managing Corporate Announcements: Deliver major corporate announcements with the media, including M&G plc’s financial calendar, profiling our leadership team, and initiatives to support the Group’s strategy, including corporate campaigns.
  • Media Requests and Briefing Material: Manage and respond to media requests and produce relevant briefing material for senior business spokespeople.
  • Proactive Management of Reputational Risks: Minimize adverse media coverage and ensure timely correction of inaccuracies where possible.
  • Developing M&G’s Perspectives: Develop M&G’s perspectives on industry themes and prominent public policy initiatives that cut across Group, Life, and Asset Management for use with media.
  • Administration and Governance: Own the administration and governance related to the Group’s media policy, including all compliance and audit requirements, press coverage monitoring and measurement, and overseeing our internal media training process.
  • AI Tools: Drive the use of AI tools, including agents, to support and improve the wider media team’s work.

Key Accountabilities

  • Press Officer Responsibilities:
    • Act as company representative at press briefings and external events.
    • Produce press releases, media briefings, and relevant Q&A for a range of corporate issues and industry themes.
    • Perform out-of-hours duties as on-call press officer.
    • Evaluate the success of media activity and contribute to broader evaluation metrics.
    • Manage, direct, and evaluate the activities of all other suppliers working on campaigns or ad-hoc projects.
    • Work with the wider Corporate Affairs team on and to deliver specific projects and activities.

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  • Implementing M&G’s Corporate Communications Media Plan:

    • Devise and implement media relations programs and strategies in various media to support the delivery of the Group plc plan.
    • Translate business strategy into actionable media plans and align the Media Relations team’s activity with the wider strategy.
    • Work with the wider Corporate Affairs, Brand, and Sustainability (CABS) team, and other key stakeholders, to own and develop M&G’s corporate messaging for use with media audiences.
    • Manage the media programme for financial results and the delivery of major Group corporate announcements.
  • Corporate Issues Management:

    • Understand and identify the potential wider impact of external developments impacting M&G’s operating environment.
    • Contribute to the development of a wider programme of proactive corporate campaigning in relation to the business, national, regional, trade, and sustainability press.
    • Manage regular media liaison with key contacts in the City and Business journalists and trades that follow our sector.
    • Liaise with all departments across the Group to identify media and broader corporate opportunities and risks and advise on mitigations.
    • Brief and disseminate business-critical information to the Head of Media Communications, wider team, and other teams across the business.
  • Coordinating Media Team Standards and Governance:

    • Work with the wider Media Relations team and our subsidiaries to ensure a consistent approach and standards to media activity across the Group.
    • Own the administration and governance of the Group’s media policy, including all compliance and audit requirements and overseeing our internal media training process.
    • Proactively seek ways to implement AI tools into ways of working to improve efficiencies, enhance output, and ensure consistent adoption across the Media Relations team.

Key Knowledge, Skills, and Experience

  • Previous financial services experience is preferred but not essential, but experience of working within a highly regulated sector is. An awareness of the UK FS sector and a good understanding of the challenges and opportunities is essential.
  • Proven experience of raising the corporate profile of an organisation across a range of media.
  • Demonstrable knowledge of corporate communications and how they influence media, particularly City and business and sustainability media.
  • Strong understanding of how public policy issues and UK politics impact a FTSE 100 company.
  • An understanding and interest in AI and how it can be implemented within a media relations team to improve efficiencies, reduce admin, and enhance output and operations.
  • Proven experience of day-to-day media liaison, and confidence in dealing with and briefing journalists in all formats – face-to-face, orally, and in writing.
  • Demonstrable ability to manage complex media issues – particularly potentially negative ones – effectively in a commercial and highly scrutinised environment.
  • Demonstrable ability to rapidly produce high-quality, high-impact, and persuasive written materials.
  • Excellent communicator to all levels (written, verbal, and interpersonal).
  • Previous experience in financial calendar work is preferred but not essential.
  • Ability to brief and influence senior colleagues within the business.
  • Understanding of media measurement and evaluation techniques, evolving trends, and how to implement these across international markets.
  • Flawless external stakeholder management, creating durable, transparent, and meaningful relationships.
  • A proven and driven self-starter willing to use and take the own initiative, taking the lead on issues where necessary, and driving matters forward.
  • Effective problem-solving and decision-making ability in a fast-paced and changing environment with a complex mix of stakeholders.
  • Strong organizational and management skills: the ability to consistently deliver excellent results under pressure with minimal supervision and to strict deadlines.

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What We Offer

  • A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
  • Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services.
  • 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days.
  • Market-leading Inspiring Families policy including comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
  • Health & Protection cover includes Private Healthcare, Critical Illness cover, and Life Assurance for you, with additional family options.

To explore more about life at M&G and our full benefits offering, visit Life at M&G.

Diversity and Inclusion

At M&G, we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support, and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation, and more – including neurodivergent individuals, career returners, and those with military service experience.

M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.

We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com.

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Skills

Corporate communications
Media relations
Financial services
Reputation management
Stakeholder management
Public policy
Sustainability communications
Crisis management
Media strategy
Financial reporting
AI tools
Press release writing
Journalist engagement
Project management
Governance
Regulatory awareness

Location

London, England, United Kingdom

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